Question 1

Are you a factory?

Accepted Answer

Indeed, we are a manufacturing facility, and we cordially invite you to visit our premises at any time. Sinpolo System Doors and Windows is conveniently situated in Shunde Town, Foshan City, Guangdong Province, China. Please refer to our site map for directions.

Question 2

Can we do OEM?

Accepted Answer

Absolutely, we proudly offer both OEM and OBM services.

Question 3

What can you buy from us?

Accepted Answer

Explore a diverse range of offerings: Aluminum windows, refined wooden doors, chic wall panels, innovative intelligent entrance doors, and advanced intelligent sunrooms.

Question 4

Can you visit our factory?

Accepted Answer

Certainly! We are thrilled to extend an invitation for you to explore our factory. Allow us to arrange a seamless pick-up service for you, ensuring a comfortable and convenient experience as you witness our operations firsthand.

Question 5

What will be the delivery time?

Accepted Answer

Typically, our delivery time is an efficient 30-40 days post-order confirmation. This timeframe ensures a smooth and timely transition from agreement to dispatch, allowing you to plan effectively.

Question 6

How can we guarantee our products' quality? And what about the warranty period?

Accepted Answer

Our Quality Control department is devoted to excellence, meticulously supervising each production phase. We source only the finest raw materials, ensuring our finished products meet the highest standards of quality and craftsmanship.Our product warranty period is an impressive 2 years, providing you with peace of mind and demonstrating our steadfast commitment to durability and excellence.

Question 7

What unique customization services do you offer?

Accepted Answer

We offer a bespoke experience with a range of customization services including personalized design drawings, unique color palettes, custom sizing, special function integrations, diverse structural designs, and all-encompassing installation guidance.

Question 8

What is included in your after-sale service?

Accepted Answer

Our dedicated team is committed to providing unwavering support throughout your entire journey with us. From pre-sale inquiries to post-sale satisfaction, we ensure you receive comprehensive service every step of the way.

Question 9

What are your payment terms?

Accepted Answer

Our primary payment options include LC and TT. However, we are flexible and open to discussions to tailor our terms to suit your financial preferences and needs.

Question 10

Can we provide samples?

Accepted Answer

Absolutely, we are pleased to offer complimentary samples to aid in your decision-making. We kindly request that you handle the forwarder fees, ensuring a straightforward and hassle-free sampling process.

Product profile

Customization

After-sales Service

Warranty

Model NO.

Material

Style

Open Style

Sound Insulation

Screen Netting Material

Veneer Wood

Position

Security Rating

Surface Finishing

Function

OEM

Frame

Certificate

Color

Transport Package

Specification

Trademark

Origin

HS Code

Production Capacity

Key features

Company profile

About Our Factory & Business Background

Our Production Capability & Technical Expertise

Our Industry Experience & Global Business Record

Our Certifications, Standards & Industry Recognition

Product Q&A

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