SummaryThe supplier specializes in the design, production, and sale of ceramic products and holds a strong R&D capability with a focus on smart homes and appliances. They provide 3D software design services and offer various customization options, including ODM and OEM services. However, they face limitations in manufacturing capacity with only one production line and lack overseas warehousing and showroom capabilities. Their after-sales service is supported by technical engineers, though their overall global presence is limited as they do not participate in offline trade shows or have overseas agents.
Supplier typeThe supplier is engaged in the exchange, promotion, and application of science and technology, focusing on smart homes, appliances, and ceramics. Their business scope includes ceramic products, sanitary ware, and related home appliances.
After-Sales capabilityTechnology engineers handle after-sales services, suggesting an organized support structure for customer requests.
R&D capabilityThe supplier demonstrates innovation through new product development and offers ODM services, although they lack SDK availability.
Production capacityThe supplier operates a single production line with an annual output of 500,000 sets each for toilets and basins, but lacks ongoing volume reconciliation and a standard outsourcing procedure.
Customization capabilityThey offer comprehensive customization services ranging from minor to full customization and are capable of ODM and OEM services.
Product Q&A
Q:Why choose us?
A:
Direct factory: As a direct factory, we can offer competitive pricing compared to other companies that have to go through middlemen or distributors.
Q:What's the production capacity of production line?
A:
1800 pcs for basin per day.
Q:How long is the warranty period?
A:
We have warranty for ceramic body for a period of 5 years. We replace product in the next order, with image or video showing the quality problem.
Q:What is the MOQ for an order? What is the sample policy?
A:
1 pc could be sample. Sample fee could be returned for the next 40HQ container order.