SummaryThe supplier specializes in the design, production, and sale of ceramic products and holds a strong R&D capability with a focus on smart homes and appliances. They provide 3D software design services and offer various customization options, including ODM and OEM services. However, they face limitations in manufacturing capacity with only one production line and lack overseas warehousing and showroom capabilities. Their after-sales service is supported by technical engineers, though their overall global presence is limited as they do not participate in offline trade shows or have overseas agents.
Supplier typeThe supplier is engaged in the exchange, promotion, and application of science and technology, focusing on smart homes, appliances, and ceramics. Their business scope includes ceramic products, sanitary ware, and related home appliances.
After-Sales capabilityTechnology engineers handle after-sales services, suggesting an organized support structure for customer requests.
R&D capabilityThe supplier demonstrates innovation through new product development and offers ODM services, although they lack SDK availability.
Production capacityThe supplier operates a single production line with an annual output of 500,000 sets each for toilets and basins, but lacks ongoing volume reconciliation and a standard outsourcing procedure.
Customization capabilityThey offer comprehensive customization services ranging from minor to full customization and are capable of ODM and OEM services.
Product Q&A
Q:What are the available sizes?
A:
We offer sizes 280x280x100mm and 320x320x130mm, with customized sizes available.
Q:Can I customize the shape and color?
A:
Yes, we accept customized shape and color requests to meet your specific design needs.
Q:What is the warranty period?
A:
The product comes with a 5-year manufacturer's limited warranty.
Q:Do you accept OEM and ODM orders?
A:
Yes, OEM and ODM services are accepted for this product.