SummaryThe supplier specializes in the design, production, and sale of ceramic products and holds a strong R&D capability with a focus on smart homes and appliances. They provide 3D software design services and offer various customization options, including ODM and OEM services. However, they face limitations in manufacturing capacity with only one production line and lack overseas warehousing and showroom capabilities. Their after-sales service is supported by technical engineers, though their overall global presence is limited as they do not participate in offline trade shows or have overseas agents.
Supplier typeThe supplier is engaged in the exchange, promotion, and application of science and technology, focusing on smart homes, appliances, and ceramics. Their business scope includes ceramic products, sanitary ware, and related home appliances.
After-Sales capabilityTechnology engineers handle after-sales services, suggesting an organized support structure for customer requests.
R&D capabilityThe supplier demonstrates innovation through new product development and offers ODM services, although they lack SDK availability.
Production capacityThe supplier operates a single production line with an annual output of 500,000 sets each for toilets and basins, but lacks ongoing volume reconciliation and a standard outsourcing procedure.
Customization capabilityThey offer comprehensive customization services ranging from minor to full customization and are capable of ODM and OEM services.
Product Q&A
Q:Are you a manufacturer or trading company?
A:
We are the manufacturer of toilets, bidets and basins.
Q:Can you produce according to customers' design?
A:
Yes. We can customize the products with your logo and packing as you want. 45 days for sample to confirm and 45 days for products.
Q:How long is the warranty period?
A:
We have warranty for ceramic body for a period of 5 years. If you have quality problem. We replace product in the next order, with image or video showing the problem.
Q:What are your terms of delivery and payment?
A:
EXW or FOB. It's FOB Shenzhen, 40HQ container. T/T 30% as deposit,and 70% before delivery. We will show you the photos of the products and packages before you pay the balance.
Q:What is your delivery time?
A:
Generally, it will take 15 to 60 days after receiving your deposit payment. The specific delivery time depends on the items and the quantity of your order.