How to deal with after-sales problems?

The after-sales service implements the order responsibility system, and the salesman is the first responsible person for the order. The after-sales service department will set up a service team after receiving the complaint. They will complete the incident investigation and provide you with a resolution within 72 hours.

2% Astaxanthin Feed Enhancer Orange-Red Powder Astaxanthin

Name: 2% Astaxanthin Feed Enhancer Orange-Red Powder Astaxanthin
Brand: Shijiazhuang Sincere Chemicals Co., Ltd.
SKU: 2096955732

Hebei, ChinaShijiazhuang Sincere Chemicals Co., Ltd.

US$50.00

100-499 kg

US$47.00

500-999 kg

US$45.00

1,000+ kg

Sample price:US$0.00/kg.Request sample

Product profile

Customization

Available

Applied animal classification

Aquatic Animals, Livestock, Poultry

Certification

CCC, CE, ISO, QS, RoHS

Model NO.

2%Astaxanthin

Shape

Powder

Type

Nutritional Fortifier

Transport Package

1kg 5kg/Bag 20kg/Drum

Specification

1kg 5kg/bag 20kg/drum

Trademark

Customizable

Origin

China

HS Code

2309901000

Production Capacity

10000mt/Year

Key features

Customizable Product & Packaging: Both the product itself and its packaging can be customized to meet specific client requirements.

Strict Quality Control System: Complete raw material inspection, quality control, and pre-factory inspection systems ensure contract compliance.

Third-Party Inspection Support: Supports third-party inspection before shipment with refunds and compensation for failed inspections.

Fast After-Sales Resolution: Service team provides incident investigation and resolution within 72 hours of receiving complaints.

Sample Availability: Samples are available for customers to evaluate product quality before placing large orders.

Flexible Payment Terms: Accepts TT, LC, DP, PayPal, Western Union, and small-amount payments for flexible transactions.

Competitive Pricing & Service: Offers high-quality raw materials at competitive prices with warm and thoughtful hospitality.

Established Manufacturer: Company established in 2001 with 24 years of export experience and ISO certifications.

Company profile

Importers and ExportersHigh Repeat Buyers ChoiceYears of Export ExperienceExperienced Team

Shijiazhuang Sincere Chemicals Co., Ltd.

Hebei, China

CertifiedBusiness Type: Trading Company CertifiedR&D Capacity: ODM Service Available & OEM Service Available CertifiedCustomization Options: Customization from Samples, Customization from Designs, etc. CertifiedExport Year: 24 years CertifiedNearest Port: Shanghai port, Tianjin portAverage Response Time: ≤24h

AI-Powered supplier vetting

SummaryShijiazhuang Sincere Chemicals Co., Ltd. is a China-based limited trading company established in 2001 with 10 employees and no stated parent-group affiliation. Its business scope includes chemical and rubber product sales, technology and goods import/export, and certain regulated activities subject to approval. The supplier offers multiple listed chemical products and reports customization options ranging from sample- and design-based customization to full, minor, and flexible customization. However, it is explicitly not identified as a professional technical supplier, does not provide 3D software design services, has no SDK availability, and launched no new products in the past year. ISO9001:2015, ISO45001:2018, and ISO14001 certifications are listed, and regular fire drills were reportedly conducted. Financial records are indicated for 2022–2024, but no performance values are provided. No customer cases or explicit after-sales service evidence is available.

Supplier typeThe supplier is explicitly classified as a trading company and limited company, with 10 employees and no stated affiliation with a larger company group. Its activities center on chemical-product sales and import/export rather than disclosed manufacturing operations.

CertificationsThe supplier lists ISO9001:2015, ISO45001:2018, and ISO14001 certifications. These provide explicit evidence of certification holding, although the slices do not provide certificate numbers, issuing bodies, or validity dates.

R&D capabilityThe supplier is explicitly not a professional technical supplier, has no SDK availability, and launched no new products in the past year. These stated limitations indicate weak evidence of innovation capability.

Customization capabilityThe supplier explicitly reports customization from samples, customization from designs, full customization, minor customization, and flexible customization. This is direct evidence of a broad stated customization offering, although the slices do not provide project examples or technical limits.

Product Q&A

Q:Can I get samples?

Yes, samples are available.

Q:Do you accept customized orders?

Yes, both product and package can be customized.

Q:What is the payment terms?

TT, LC, DP are available.

Q:What is the lead time for mass production?

Delivery time depends on product type and quantity. Our company has a digital ordering system to ensure scientific and reasonable scheduling of orders, please consult the sales staff you contacted.

Q:How to guarantee the product quality?

Sincere Chemicals has a complete raw material inspection, quality control and pre-factory inspection system to ensure that the order delivered to you is in line with the contract. In addition, it also supports third-party inspection before shipment. If the inspection fails, the customer's payment will be refunded, and the loss caused by the breach of contract will be compensated.