Question 1

How do you ensure on-time delivery?

Accepted Answer

1. We have established a comprehensive and professional procedure system from production to delivery, ensuring efficient and timely processes. Our experience in the industry also contributes to our ability to meet delivery timelines. 2. We can include penalty clauses in the contract for any delays, providing an added incentive for timely delivery.

Question 2

What is your pricing policy?

Accepted Answer

Our pricing is based on the quality of our products and the quantity you require. We always strive to offer the best competitive prices that match your needs.

Question 3

What is the minimum order quantity (MOQ)? Can I have our logo printed on the product?

Accepted Answer

The MOQ for each product is 10 pcs. Yes, we offer the option to print your logo on the product. Please provide us with your logo for further assistance.

Question 4

Do you provide OEM/ODM services?

Accepted Answer

Yes, we offer OEM/ODM services. Kindly provide us with the details of your requirements, and we will work closely with us to meet your needs.

Question 5

How do you ensure business credit and safety?

Accepted Answer

We offer payment through Made in China Trade Assurance, which provides protection for your payment. If the delivery does not meet the agreed terms, your money will be safeguarded.

Question 6

Why should I choose to cooperate with you?

Accepted Answer

1. We have a first-class production line and a strict quality management system to ensure the high quality of our products. 2. Our professional procedure system and large production capacity enable us to guarantee fast delivery and on-time shipment. 3. We provide competitive pricing options to accommodate your budget. 4. With our rich experience, we continuously design and innovate new products. 5. We have a dedicated team that offers comprehensive one-stop service to meet your needs.

Question 7

Do you accept small orders?

Accepted Answer

Yes, we accept small orders. Whether you are a small retailer or starting a business, we are committed to growing with you and establishing a long-term partnership.

Question 8

Do you offer free samples?

Accepted Answer

Yes, we provide free samples with freight collect. You would need to cover the shipping costs initially, but we will refund the sample fee in your subsequent orders. However, for custom designs, a sample fee may apply.

Question 9

Can I visit your company and factory in China?

Accepted Answer

Certainly! You are welcome to visit our factory in Ningbo, China. It is conveniently located about a 2.5-hour drive from Shanghai.

Question 10

How can I place an order?

Accepted Answer

You can place an order directly through Alibaba. Alternatively, you can send an inquiry to any of our sales representatives to receive detailed order information, and we will guide you through the process.

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