Business Type: Manufacturer/Factory CertifiedR&D Capacity: ODM Service Available & OEM Service AvailableAverage Response Time: ≤2.86h
AI-Powered supplier vetting
SummaryShanghai Smartray Laser Technology Co., Ltd., established in 2019, is a trading company based in Shanghai, China. It specializes in providing laser application solutions and accessories but does not offer ODM or OEM services. The supplier has a limited employee base and lacks overseas presence, with no overseas warehouses or showrooms. Despite its limited experience in exporting, the company shows a strong focus on exports. The company's financial information is up-to-date, but details about its financial health are not provided. The company does not demonstrate significant innovation capabilities, lacking in R&D and SDK offerings.
Supplier typeShanghai Smartray Laser Technology Co., Ltd. is a trading company with a focus on laser products, operating as a limited company without ties to a larger group.
After-Sales capabilityThe company has documented procedures for handling customer complaints and service capability, indicating a structured approach to after-sales service.
R&D capabilityThe supplier does not offer ODM or OEM services and lacks SDK availability, indicating limited innovation capabilities.
Production capacityThe supplier does not participate in offline trade shows and lacks overseas warehousing, suggesting limited production and distribution capabilities.
Customization capabilityThe supplier offers customization services based on samples and designs, showing capability in tailored solutions.
Client casesThe supplier does not provide services for popular brands, indicating limited high-profile customer engagement.
Product Q&A
Q:What are the key features of your laser modules?
A:
Our laser modules are known for their high stability, long lifespan, and precise beam quality. They are designed to meet various industrial and scientific applications.
Q:What is the wavelength range of your laser products?
A:
Our laser products cover a wide range of wavelengths, from ultraviolet to infrared, to cater to different application needs.
Q:How do I properly install and align my laser system?
A:
Please refer to our user manual for detailed installation and alignment instructions. We also provide video tutorials and customer support to assist you through the process.
Q:What are the recommended operating conditions for your laser products?
A:
Our laser products are designed to operate within specific temperature and humidity ranges. Please consult the product specifications for detailed information and ensure that the operating environment meets these requirements.
Q:My laser is not emitting light. What could be the problem?
A:
There could be several reasons for this issue, such as a faulty power supply, incorrect wiring, or a damaged laser diode. Please check these components first and consult our troubleshooting guide for further assistance.