Business Type: Manufacturer/FactoryAverage Response Time: ≤3.71h
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SummaryChina SME Group Co., Ltd., based in Shanghai, is a manufacturer with significant production capabilities, including OEM services for well-known brands. They lack SDK availability and have no new R&D products in the past year, but offer ODM services. Financial details are provided for the last three years, yet no explicit certification information is available. They have a strong export focus but lack overseas infrastructure such as warehouses or showrooms. After-sales service documentation is absent, indicating potential deficiencies in service procedures.
Supplier typeThe supplier is classified as a trade company and a manufacturer/factory, indicating a dual role in production and distribution.
After-Sales capabilityThere are no written procedures or records for handling customer complaints or service capability, which suggests a lack of structured after-sales service processes.
R&D capabilityThe supplier lacks SDK availability and has not developed new products in the past year, although they provide ODM services.
Production capacityThe supplier produces a significant number of various machines and robots annually, indicating strong production capacity.
Customization capabilityThey offer a wide range of customization services, including OEM and ODM, which implies flexibility in product offerings.
Product Q&A
Q:What is the maximum production capacity?
A:
The machine offers a maximum capacity of 6,000 BPH for model MR-4P and up to 24,000 BPH for model MR-12P.
Q:What types of bottles can this machine handle?
A:
It is designed for round bottles made of glass, metal, or plastic, with heights up to 380mm and diameters ranging from 35mm to 115mm.
Q:What is the warranty period for the machine?
A:
We provide a 12-month quality guarantee from the B/L date, covering free repair or replacement of main parts if not caused by improper use.
Q:Do you provide installation and training services?
A:
Yes, we dispatch engineers to instruct installation and debugging, but the buyer must bear the costs for flight tickets and accommodation.
Q:What is the lead time for delivery?
A:
The average lead time is one month during the off-season and 1-3 months during the peak season.
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