Question 1

Are you a factory or trading company?

Accepted Answer

We have a factory in Xingtai and an office in Shijiazhuang, Hebei Province. Convenient transportation is available, not far from Zhengding international airport. We welcome clients from all over the world to visit our factory for cooperation.

Question 2

What is your sample policy?

Accepted Answer

We can supply samples if we have ready parts in stock, but customers must pay for the sample cost and courier cost.

Question 3

Can you produce according to samples or drawings?

Accepted Answer

Yes, we can produce by your samples or technical drawings. We can also build the necessary molds and fixtures.

Question 4

What is your delivery time?

Accepted Answer

If goods are in stock, delivery is generally 3-5 working days after receiving advance payment. About 7-15 working days if we have a mold, or 21-28 working days without a mold. The specific time depends on the items and quantity of your order.

Question 5

What are your payment terms?

Accepted Answer

For samples and small orders: 100% via PayPal, Western Union, or T/T. For bulk orders: T/T 30% as deposit, and 70% before delivery. We will show you photos of the products and packages before you pay the balance.

Question 6

Why choose to cooperate with you? What is your advantage?

Accepted Answer

1). Strong point: We have our own factory, so the price is competitive and quality is reliable. 2). Good after-sales service and prompt delivery. 3). Various sizes and colors according to customer requirements. 4). Excellent quality proved by long-time testing. 5). Updated product design. 6). Advanced manufacturing process with global standards. 7). We win by high quality and maintain long-term business relationships.

Question 7

How do you make our business long-term and good relationship?

Accepted Answer

1). We keep good quality and competitive price to ensure our customers benefit. 2). We respect every customer as a friend and sincerely do business with them, no matter where they come from. Our rubber seals are diverse and extensive, so if there is no item what you need, we encourage you to send the drawing or samples to us directly for more information.

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