Question 1

Are you a factory or trading company?

Accepted Answer

We have a factory in Xingtai and an office in Shijiazhuang, Hebei Province. Convenient transportation is available near Zhengding international airport. We warmly welcome clients from all over the world to visit our factory for cooperation.

Question 2

What is your sample policy?

Accepted Answer

We can supply samples if we have ready parts in stock, but the customers have to pay the sample cost and the courier cost.

Question 3

Can you produce according to the samples or drawings?

Accepted Answer

Yes, we can produce by your samples or technical drawings. We can build the molds and fixtures.

Question 4

What is your Delivery time?

Accepted Answer

If the goods are in stock generally it is 3-5 working days after receiving your advance payment. About 7-15 working days if we have mold or 21-28 working days without mold. The specific delivery time depends on the items and quantity of your order quantity.

Question 5

What is your payment terms?

Accepted Answer

For sample and small order, 100% Paypal, Western Union, T/T. For bulk order, T/T 30% as deposit, and 70% before delivery. We'll show you the photos of the products and packages before you pay the balance.

Question 6

Why choose to cooperate with you? What is your advantage?

Accepted Answer

1). Strong point: We have our own factory, so the price can be competitive and the quality is reliable. 2). We can offer you a good after-sell service, prompt deliver. 3). We can provide various size and colors according to customers' requirements. 4). By long time testing, quality proved to be excellent. 5). Updated product design. 6). Advanced manufacturing process, with global standards. 7). We win by the high quality and then have a long-term business relationship.

Question 7

How do you make our business long-term and good relationship?

Accepted Answer

1). We keep good quality and competitive price to ensure our customers benefit; 2). We respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from. Our rubber seals are diverse and extensive, so if there is no item what you need, we encourage you to send the drawing or samples to us directly for more information.

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