How is after-sales service handled?

We have a long-term after-sales system including maintenance solutions and spare parts. We conduct regular on-site inspections via agents or engineers to ensure stable performance.

How to perform subsequent maintenance?

Installation and maintenance manuals are provided with the product. We recommend hiring a professional local company for maintenance. For technical assistance, contact us via email or phone; technicians can be sent to the site if necessary.

Advanced Safety Features High Rise Residences Safe Passenger Elevator

Name: Advanced Safety Features High Rise Residences Safe Passenger Elevator
Brand: Huzhou STAR Elevator Co., Ltd.
SKU: 2195197255

Zhejiang, ChinaHuzhou STAR Elevator Co., Ltd.

US$8,000.00-12,000.00

1 Set

Product profile

After-sales Service

24-Hour Service

Warranty

24 Months

Driving Type

AC Elevator

Capacity

500-1000kg

Persons

6 - 10

Speed

1.00 - 2.00m/s

Control Mode

Signal /Group Control

Position of Computer Room

up or No

Elevator Door

Center Opening Door

Door Knife

Single

Deceleration Device

With Deceleration Device

Attendant

Without Attendant

Drive

Vvvf Inverter Driving System

Traction Machine

Gearless Motor

Control

Monarch System

Buffer

Hydraulic Buffer

Certification

EAC/CE/TUV/SGS

Customization

Available

Transport Package

Exported Wooden Box

Origin

China

HS Code

84281010

Production Capacity

5000units/Year

Key features

Customizable Design: OEM/ODM, logo, and technical specs available for tailored solutions.

High Efficiency: Vvvf inverter driving and gearless motor ensure energy-saving operation.

Flexible Configuration: Supports 4-side doors, small machine room, and machine roomless options.

Premium Components: Uses leading brands like Monarch control, Wittur door operator, and Torin motor.

Extended Warranty: 18-20 months quality guarantee, exceeding the industry standard of 12 months.

Global Certification: Certified by EAC, CE, TUV, and SGS for international market compliance.

Fast Delivery: Standard production cycle is 25 days, with urgent orders possible in 20 days.

24/7 Support: 24-hour after-sales service with regular inspections and spare parts provision.

Company profile

Huzhou STAR Elevator Co., Ltd.

Zhejiang, China

CertifiedBusiness Type: Trading CompanyExport Year: 2025-02-10 CertifiedNearest Port: Shanghai port, Ningbo portAverage Response Time: ≤5.71h CertifiedTerms of Payment: LC, T/T CertifiedInternational Commercial Terms(Incoterms): FOB, CIF, CFR

AI-Powered supplier vetting

SummaryHuzhou STAR Elevator Co., Ltd. is identified as both a trading company and manufacturer/factory in China, with an address in Huzhou, Zhejiang. Its stated scope covers elevator and escalator design, development, manufacturing, sales, installation, maintenance, and related products including passenger, freight, home, sightseeing, and parking-system equipment. ISO 9001 and ISO 14001 certifications are reported. The supplier has documented trade records for passenger lifts, cargo lifts, and elevator spare parts, but the available evidence does not establish the depth of its engineering resources, production scale, customization process, financial strength, or customer service performance. No monetary figures are included.

Supplier typeThe supplier is described as a modernized elevator and escalator group covering design, development, manufacturing, sales, installation, and maintenance. It is also classified as both a Trading Company and Manufacturer/Factory, although another record identifies the company nature as a trading company, indicating a mixed business profile.

CertificationsThe supplier is reported to hold ISO 9001 and ISO 14001 management-system certifications. These provide explicit evidence of certified quality and environmental management systems, although certificate scope and validity dates are not provided.

After-Sales capabilityThe company description explicitly includes installation and maintenance within its integrated business activities, indicating stated after-sales service capability for elevator and escalator products. However, no evidence is provided on service coverage, response times, staffing, or service outcomes.

Production capacityThe supplier is identified as a manufacturer/factory and states that it undertakes manufacturing of elevator and escalator products. Its product scope includes passenger lifts, cargo lifts, and spare parts, with trade records supporting activity in these categories, but production capacity, facilities, equipment, and output levels are not provided.

Client casesDocumented trade records associate the supplier with buyers in Tanzania, Bangladesh, and the Republic of the Congo for passenger lifts, cargo lifts, and elevator spare parts. These records demonstrate overseas transaction experience, but they do not provide project details, customer evaluations, installation results, or independently verified references.

Product Q&A

Q:What information is needed to get a quotation?

Please provide: 1) Passenger capacity (e.g., 6 persons = 450kg); 2) Number of floors; 3) Shaft dimensions (width and depth); 4) Whether a machine room exists. Site photos are also helpful for accurate design.

Q:What is the price level of your elevators?

Our pricing is mid-range in the market. We focus on providing the best value by combining middle-level prices with high quality to minimize long-term maintenance costs.

Q:How long is the production cycle?

The standard production cycle is usually 25 days. For urgent orders, production can be completed in 20 days.

Q:How should the elevator be installed?

You can hire a local installation team, as there are many engineers in most countries. We can also recommend professional partners or arrange our own engineers for installation, which ensures the best quality but incurs additional costs.

Q:What is the warranty period?

We provide a quality guarantee of 18 to 20 months, which is longer than the 12 months offered by many other suppliers.