SummaryHuzhou STAR Elevator Co., Ltd., based in Huzhou, Zhejiang, China, is a trading company and manufacturer specializing in elevators and escalators. They offer a full suite of services from design to maintenance and have ISO 9001 and ISO 14001 certifications. The company is involved in international trade, with transactions in countries such as Tanzania, Bangladesh, and the Republic of Congo. Their product range includes passenger lifts, cargo lifts, and elevator spare parts. Despite limited information on financial credibility and innovation capability, their comprehensive lifecycle service model indicates a strong after-sales service capability.
Supplier typeHuzhou STAR Elevator Co., Ltd. is identified as both a trading company and a manufacturer/factory, focusing on elevators and escalators.
CertificationsThe supplier holds ISO 9001 and ISO 14001 certifications, reflecting adherence to quality and environmental management standards.
After-Sales capabilityThe company provides comprehensive services for the entire lifecycle of elevators and escalators, indicating strong after-sales service capability.
Production capacityProduction capabilities include design, development, manufacturing, and sales integrated within their operations for elevators and escalators.
Client casesThe company has conducted business with customers in Tanzania, Bangladesh, and the Republic of Congo, demonstrating international engagement.
Product Q&A
Q:What information is needed before purchasing an elevator?
A:
Please provide: 1) Number of passengers (e.g., 6 persons = 450kg, 10 persons = 800kg). 2) Number of floors. 3) Shaft size (width and depth). 4) Whether there is a machine room. Site photos are also helpful for exact design and quotation.
Q:What is the price level of your elevators?
A:
Our pricing is in the middle market level. We believe this offers the best choice with better quality, which helps avoid high maintenance costs compared to cheaper or more expensive options.
Q:How long is the production cycle?
A:
The usual production cycle is 25 days. For urgent needs, a 20-day production cycle is also available.
Q:How is the elevator installation handled?
A:
You can hire a local installation team. We also have professional partners in different countries and can recommend them. Alternatively, we can arrange our own engineers to install, though this incurs higher costs for the best quality.
Q:What is your after-sales service policy?
A:
We offer a long-term service system for maintenance and spare parts, including regular on-site inspections. Our quality guarantee period is 18-20 months, which is longer than the standard 12 months offered by other suppliers.
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