Question 1

What is the warranty?

Accepted Answer

The warranty is based on different kinds of products which have the range of 1 year for default ,2year or 3 years for optional.
During the warranty period,the free replacement parts can be shipped,but not include the air freight cost to customer side.

Question 2

What about the MOQ for each kind of screen?

Accepted Answer

The is no MOQ for our displays,each kind of screen can be ordered with one sample for the quality testing.

Question 3

What about the produced time for the display?

Accepted Answer

For the outdoor display standard type,the produced time is around 16-17 working days.
For the outdoor display customized,the produced time is around 25-26 working days.

For the window facing screens standard type,the produced time is around 20-22 working days.
For indoor totems,the produced time is around 17-18 working days.

Question 4

What brand for the inside LCD panels applied?

Accepted Answer

We adopt the International Brand,BOE,AUO brand 100% A grade panels inside.
For all the high bright screens,we adopt the High Tni 110 degree heat resistant panels to ensure the high temperature resistance of the product.

Question 5

What are the most welcomed sizes for the displays?

Accepted Answer

1.The window facing displays:43inch-75inch are ordinary produced

2.The fully laminated outdoor screen:55inch and 65inch are common produced.Also can choose sizes of 32inch to 65inch.

3.The outdoor totems or outdoor displays wall mounted:55inch,65inch,75inch,86inch for common productions.

Question 6

Can the display be added with the 4G module function?

Accepted Answer

The screens can be customized the 4G module function,please provide your working frequency band,then our engineer will add the suitable 4G module on the accordingly main board.

Question 7

What is the payment term?

Accepted Answer

For standard types: 40% T/T prepayment,60% balance before the package and shipment.
For the OEM/ODM types: 50% T/T prepayment,50% balance before package and shipment.

Question 8

Can the indoor totem be customized with brightness?

Accepted Answer

Yes can be customized by brightness of 1000Nit for indoor totem.
Our engineers will help to add the heatsinks for the indoor totem with customized brightness.

Question 9

What is the customized range?

Accepted Answer

About the high bright screens,customers can send your idea about the functions need to be achieved:
1.Super brightness wanted(above 3500Nits)
2.Windows system or android system,HDMI in port,USB port or other ports requested,based on each kind of main board introduced.
3.Use the team viewer or any desk remote control software to test the compatibility of the product board and your software.
4.Any customized outline idea for the outdoor displays,we will strive to provide the suitable drawings acco

Question 10

What is the difference between the conventional(common) panels and the commercial panels(industry grade panels)?

Accepted Answer

The common panels will become black when the surface temperature is over 68 degree .
While the industry panels will not be black when the surface temperature is on 100 degree or even 110 degree.

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