Question 1

What kind of customer service do you provide?

Accepted Answer

We offer comprehensive customer service, including basic design,supporting facilities procurement, and the option to   dispatch installation guidance.

Question 2

What is your quality inspection process like?

Accepted Answer

Our strict quality inspection process ensures that every product meets the highest standards of excellence. From raw materials to finished goods, each stage is meticulously inspected to guarantee superior quality.

Question 3

Can you send engineers or a whole team to install my project?

Accepted Answer

We will give detailed installation drawings for free. We can send engineers as an installation director or a team upon request.

Question 4

Do you accept container loading inspection?

Accepted Answer

You are welcomed to send an inspector, not only for the container loading, but any time during the production time.

Question 5

Do you offer designing service for us?

Accepted Answer

Yes, we could design full solution drawings as your requirements. By using AutoCAD, PKPM, MTS, 3D3S, Tarch, Tekla Structures (Xsteel) and etc. we can design complex industrial buildings like office mansions, super markets, auto dealer shops, shipping  malls, 5-star hotels.

Question 6

What is the delivery time?

Accepted Answer

Delivery time depends on order quantities. In general, the delivery time to the nearest seaport in China will be 45 days after receiving the deposit.

Question 7

How can I get a quotation for my projects?

Accepted Answer

You can contact us by email, phone, Trade manager and so on 24*7 and you will get a reply within 8 hours.

Question 8

What certifications has your company passed?

Accepted Answer

Our company has passed professional certifications such as IOS9000, CE, and SGS, ensuring that our products and services meet international standards.

Question 9

Which countries have you exported to?

Accepted Answer

Our steel structure products have been exported to many countries and regions, including Southeast Asia, Africa, South America, and the Middle East.

Question 10

How long is the service life of a steel structure building?

Accepted Answer

With proper maintenance and anti-corrosion treatment, steel structure buildings can last more than 50 years.

Question 11

Are steel structure warehouses environmentally friendly?

Accepted Answer

Yes. Steel is recyclable and reusable, making steel buildings an environmentally friendly construction solution.

Question 12

What roof and wall panel options are available?

Accepted Answer

We provide various options such as EPS sandwich panels, rock wool panels, PU panels, and corrugated steel sheets.

Question 13

Can the warehouse be expanded in the future?

Accepted Answer

Yes. Steel structure buildings are flexible and can be expanded or modified according to future business development.

Question 14

How are the steel structures packaged for shipment?

Accepted Answer

Steel components are securely packed with protective materials and clearly marked for easy unloading and installation.

Question 15

What anti-corrosion treatment do you provide?

Accepted Answer

We offer painting systems and hot-dip galvanizing treatment according to different environmental conditions and customer requirements.

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