Question 1

Can you offer designing service for us?

Accepted Answer

Yes, we have more than 50 design engineers. We could design full solution drawings as per your requirements. They use software, such as: Auto CAD, PKPM, MTS, 3D3S, Tarch, Tekla Structures (Xsteel) V12.0. etc. We will be glad to establish sincere business cooperation with you in the near future.

Question 2

What's the procedure of trading?

Accepted Answer

Design drawing --Confirm drawing-QuotationPI--ConfirmPI--Arrange deposit--Manufacture--QC inspect-- Paybalance--Shipping.

Question 3

What is the biggest advantage of your product?

Accepted Answer

The quality of our products is better than other manufacturers. We use high-quality raw materials, strictly control the quality of production. We improve our product performance by improving our technology. These make our products more beautiful and have a longer life, lower cost of use.

Question 4

Do you provide overseas on-site installation guidance?

Accepted Answer

Yes, we do. We provide detailed installation blueprints and tutorial videos free of charge. If required, we can dispatch professional technical engineers to supervise on-site assembly. We have previously delivered on-site installation support for projects in Australia, Cameroon, Bolivia, Chile, Angola, Gabon and other countries.

Question 5

What is your standard roof pitch?

Accepted Answer

Standard 4/12 ; adjustable per request.

Question 6

Can you supply 26Ga color steel panels?

Accepted Answer

Yes, 26Ga (around 0.45mm) pre-painted GI/GL, AZ150 coating available.

Question 7

What documents do you provide for customs clearance?

Accepted Answer

Commercial invoice, packing list, B/L, CO,

Question 8

What is the standard color for steel panels?

Accepted Answer

Standard colors are white, grey, and blue; custom RAL colors are available upon request.

Question 9

Do you accept third-party inspection before shipment?

Accepted Answer

Yes, we support SGS, BV, or other third-party inspections as required.

Question 10

Can you design for high humidity or coastal corrosion areas?

Accepted Answer

Yes, we use C4 C5 corrosion protection systems for tropical and coastal environments.

Question 11

Do you provide fire-rated panels for food/chemical factories?

Accepted Answer

Yes, 1-hour fire-rated rockwool core panels are available for smoke, pesticide, and oil refining plants.

Question 12

Can you supply accessories like gutters, downpipes, and fasteners?

Accepted Answer

Yes, all necessary accessories (galvanized/aluminum) are included as a complete package.

Question 13

Do you offer DDP terms to the project site?

Accepted Answer

Yes, we can provide DDP (Delivered Duty Paid) service including inland delivery.

Question 14

Can the steel structure support future solar panel installation?

Accepted Answer

Yes, the roof design includes load capacity for solar PV systems and cable routing.

Question 15

Can you supply insulation materials for roof and wall?

Accepted Answer

Yes, we provide PIR/PUR, rockwool, and fiberglass insulation with thicknesses from 25mm to 150mm.

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