Question 1

Are you a trading company or factory?

Accepted Answer

We are a manufacturer with 16 years of industry experience and holding proprietary import-export rights.

Question 2

Can I have a sample order for valve?

Accepted Answer

Definitely Yes.We welcome sample order to test and check quality. Mixed samples are acceptable.

Question 3

Can you OEM or ODM?

Accepted Answer

Yes, we have a great research & development team. The products can be made according to your request.

Question 4

Can you do the design for us?

Accepted Answer

yes.Please send us high resolution images,your logo and other materials needed . We will send you finished files for approval.

Question 5

What certifications do you have?

Accepted Answer

Yes, we hold ISO, CE, and PED certificates. In addition, we possess a number of design patents and a Special Equipment Manufacturing License.

Question 6

Can you provide us with the testing report?

Accepted Answer

Yes, we can provide the required material reports, such as the material certificate, mill certificate, pressure testing report, roughness report, measurement report, and hardness report.

Question 7

How long is your delivery time?

Accepted Answer

For normal products in 5-10 days; For bulk order, around 10-20 days. It depends. we can provide production schedule and related photos every week. The lead times become effective when (1)we have received your deposit, and (2) we have your final approval for your products.In all cases we will try to accommodate our production plan to your needs.

Question 8

What is your terms of delivery?

Accepted Answer

We accept EXW,FOB,CIF,etc. You can choose the one which is the most convenient for you.

Question 9

What's the package and how do you ship the goods?

Accepted Answer

Usually is wood pallet as your request. We usually ship by sea.Airline shipping is also optional.

Question 10

How to deal with after sales ?

Accepted Answer

warranty time : 12 months from the shipment ; and we will be responsible for all the quality problems. Quality control : High quality mold./Raw materials control/Production process quality control/Final inspection/Water testing (no leaking).

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