Question 1

Which international exhibitions does your company participate in?

Accepted Answer

We regularly attend professional industry exhibitions in Europe, Southeast Asia and other regions, including CIMT, CCMT, EMO and TURKEY exhibitions and so on.

Question 2

Do your machines have third-party inspection certification?

Accepted Answer

Yes, all our machine tools support third-party inspection.

Question 3

What is the container loading capacity?

Accepted Answer

3 units of VMC machines can be loaded in one 40HQ container.

Question 4

What trade terms can you support?

Accepted Answer

We support multiple international trade terms, including EXW, FOB, CIF, DDU and FCA to meet different customers' procurement needs.

Question 5

Do you provide overseas after-sales service?

Accepted Answer

Yes, we provide professional overseas after-sales support globally.

Question 6

Do you support overseas installation and commissioning?

Accepted Answer

Yes, we can arrange professional engineers for international on-site installation and commissioning services.

Question 7

What brands do your industrial mother machines adopt?

Accepted Answer

Our industrial mother machines adopt high-quality brands from China and Europe to ensure stable and high-precision machine performance.

Question 8

How many years of experience does your company have in the machine tool industry?

Accepted Answer

We have more than 40 years of professional machine tool technology accumulation, 20 years of formal factory manufacturing experience, and 15 years of mature foreign trade export experience.

Question 9

What advantages does your foreign trade service have?

Accepted Answer

With 15 years of professional international trade experience, we are fully capable of handling various international trade procedures and issues, including sea freight arrangement, customs clearance, document preparation and other related work, providing customers with worry-free export services.

Question 10

Do your CNC machine tools have complete professional certification documents?

Accepted Answer

Yes, our machine tools are equipped with complete standardized professional certificates, including CE certificate, noise test certificate and other authoritative qualification certificates, meeting international export and market access standards.

Question 11

Can you provide customized services for machine tools?

Accepted Answer

Yes, we support personalized customization of machine parameters, configuration and accessories according to customers' actual processing and production demands.

Question 12

How about your machine delivery cycle?

Accepted Answer

We have standardized production and sufficient spare parts inventory, which can ensure stable and punctual delivery and effectively shorten the customer's waiting cycle.

Question 13

Do you provide long-term technical support?

Accepted Answer

Yes, we provide professional technical consultation and remote after-sales technical support for all exported equipment.

Question 14

What industries are your CNC machining centers suitable for?

Accepted Answer

Our machines are widely applied in automotive, mold manufacturing, aerospace, hardware processing, mechanical equipment and other industrial fields.

Question 15

What is the payment method you can accept?

Accepted Answer

We support flexible and secure international payment methods such as T/T, L/C and other mainstream global trade payment terms.

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