Question 1

Are you a manufacturer or a Trade Company?

Accepted Answer

We are a manufacturer specializing in hair straighteners, hair curlers, and hair dryers with more than 10 years of experience, and can provide OEM&ODM&Dropshipping services to meet your various needs

Question 2

How can I get the price?

Accepted Answer

We usually quote within 24 hours after we get your inquiry(Except weekends and holidays). -If you are very urgent to get the price, please email us or contact us in other ways so that we can offer you a quote.

Question 3

Are the samples available or not, and how about the lead time for samples?

Accepted Answer

Sample testing is available and can be shipped within 3-5 working days after we finalize the project.

Question 4

What kind of Customization can you offer?

Accepted Answer

Logo on the device&package, personalized packages are available, we also support ODM, work together to set up a new mould with the unique design and function, thus you can have the best competition in your region

Question 5

What kind of warranty do you offer?

Accepted Answer

The warranty is 12 months. We support free replacement of defective products caused by manufacturing defects.

Question 6

How does your factory control the quality?

Accepted Answer

We have a professional QC team that strictly inspects each product in accordance with CE, FCC, RoHS, and other certification standards to ensure each unit can work very well.

Question 7

What kind of package can you offer?

Accepted Answer

Usually, a Gift package or a color box, we can also customize the personalized package if you need it.

Question 8

Which certificate do you have?

Accepted Answer

CE, EMC, RoHS, FCC, M SDS, and other certificates are available to ensure that goods are exported smoothly and meet the Import standards in various countries

Question 9

What kind of Shipment methods can you offer?

Accepted Answer

1) By Express--Shipping time is the fastest, usually 5-7 days. You need to deal with customs clearance and pay taxes if there are 2) DDP Air to your Door-Step-- Shipping time is about 15-18 days (after sailed). 3) DDP Railway to your Dppr--Step-- Shipping time is about 30-40 days( after sailed) 4) DDP Truck to your Door-step-- Shipping time is about 35-40 days (after sailed) 5) DDP Sea to your Door-step-- Shipping time is about 50-60 days(after sailed)

Question 10

What is the payment term?

Accepted Answer

For orders without customization and ready to ship, usually 100% payment once we finalise our order. For orders with customization, we support a 30% deposit to process the production anda 70% balance payment before Shipping. Special cases are negotiable.

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