Question 1

Who are we?

Accepted Answer

We are based in Shanghai, China, start from 2015,sell to Domestic Market(10.00%),South Asia(10.00%),Northern Europe(10.00%),Central America(10.00%),Eastern Asia(10.00%),Mid East(10.00%),Africa(10.00%),Southeast Asia(10.00%),South America(10.00%),North America(10.00%). There are total about null people in our office.

Question 2

How can we guarantee quality?

Accepted Answer

Always a pre-production sample before mass production; Always final Inspection before shipment;

Question 3

What can you buy from us?

Accepted Answer

Silicone sealant,Polyurethane foam,Polyurethane foam,caulking gun,foam gun We are top large scale company which focus on the curtain wall construction,decoration products research and developmen

Question 4

What services can we provide?

Accepted Answer

Accepted Delivery Terms: FOB,CFR,CIF,EXW,Express Delivery; Accepted Payment Currency:USD,EUR,JPY,CAD,AUD,HKD,GBP,CNY,CHF; Accepted Payment Type: T/T,L/C,Credit Card,PayPal,Western Union

Question 5

What are your prices?

Accepted Answer

Our prices are subject to change depending on supply and other market factors. We will send you an updated price list after your company contact us for further information.

Question 6

Do you have a minimum order quantity?

Accepted Answer

Yes, we require all international orders to have an ongoing minimum order quantity. If you are looking to resell but in much smaller quantities, we recommend you check out our website

Question 7

Can you OEM or ODM?

Accepted Answer

Yes, we have strong developing team. The products can be made according to your request.

Question 8

Can you supply the relevant documentation?

Accepted Answer

Yes, we can provide most documentation including Certificates of Analysis /Conformance; Insurance; Origin, and other export documents where required.

Question 9

What is the average lead time?

Accepted Answer

For samples, the lead time is about 7 days. For mass production, the lead time is 20-30 days after receiving the deposit payment. The lead times become effective when (1) we have received your deposit, and (2) we have your final approval for your products. If our lead times do not work with your deadline, please go over your requirements with your sale. In all cases we will try to accommodate your needs. In most cases we are able to do so.

Question 10

What kinds of payment methods do you accept?

Accepted Answer

You can make the payment to our bank account, Western Union or PayPal: 30% deposit in advance, 70% balance against the copy of B/L.

Question 11

What is the product warranty?

Accepted Answer

We warranty our materials and workmanship. Our commitment is to your satisfaction with our products. In warranty or not, it is the culture of our company to address and resolve all customer issues to everyone's satisfaction

Question 12

Do you guarantee safe and secure delivery of products?

Accepted Answer

Yes, we always use high quality export packaging. We also use specialized hazard packing for dangerous goods and validated cold storage shippers for temperature sensitive items. Specialist packaging and non-standard packing requirements may incur an additional charge.

Question 13

How about the shipping fees?

Accepted Answer

The shipping cost depends on the way

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