CertifiedBusiness Type: Trading Company CertifiedR&D Capacity: ODM Service Available & OEM Service Available CertifiedCustomization Options: Customization from Samples, Customization from Designs, etc. CertifiedExport Year: 5 Years CertifiedNearest Port: Shanghai PortAverage Response Time: ≤4.71h
AI-Powered supplier vetting
SummaryShanghai Sunwin Industry Co., Ltd. is a supplier with a strong customization and R&D capability, offering products like Refrigerated and Desiccant Air Dryers. The company has been exporting for 5 years and serves over 40 countries. Despite lacking overseas showrooms or branches, they provide comprehensive after-sales support. They offer OEM services for popular brands but do not have SDK availability, limiting some innovation aspects. The supplier's design services are extensive, and they have a clear process for handling customer complaints. However, they have not participated in offline trade shows and have no overseas agents.
After-Sales capabilityThe supplier offers exceptional after-sales services with clear procedures for handling customer complaints and corrective actions.
R&D capabilityThe supplier has launched new products in the past year and provides ODM services, with strong design capabilities but lacks SDK availability and patents.
Customization capabilityThey offer extensive customization services, including full and minor customization, supported by a strong R&D capability.
Client casesThey serve customers in over 40 countries, indicating a broad international customer base and experience.
Product Q&A
Q:How can I ensure that the refrigerant air dryer meets my usage requirements?
A:
We have professional sales engineers with rich experience in various industries. Contact us to obtain a customized solution that precisely matches your working condition requirements, including dew point and air processing capacity.
Q:Does your company provide complete technical documents, such as drawings, installation guides, and maintenance manuals?
A:
Certainly. We provide detailed written manuals, high-definition images, and instructional videos. We can also provide local language versions to eliminate language barriers.
Q:Does your company provide operation and maintenance training?
A:
Yes, we provide professional product manuals and detailed installation video tutorials to guide you through initial installation and daily operation, enabling you to troubleshoot common faults.
Q:What is the warranty period?
A:
The entire unit enjoys a 1-year warranty service, and the compressor head has a warranty period of up to 3 years.
Q:Does your company provide local repair services?
A:
Yes, in specific countries or regions, we have local service teams that can rush to the site for timely and efficient repair assistance.
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