CertifiedBusiness Type: Trading Company CertifiedR&D Capacity: ODM Service Available & OEM Service Available CertifiedCustomization Options: Customization from Samples, Customization from Designs, etc. CertifiedExport Year: 5 Years CertifiedNearest Port: Shanghai PortAverage Response Time: ≤4.71h
AI-Powered supplier vetting
SummaryShanghai Sunwin Industry Co., Ltd. is a supplier with a strong customization and R&D capability, offering products like Refrigerated and Desiccant Air Dryers. The company has been exporting for 5 years and serves over 40 countries. Despite lacking overseas showrooms or branches, they provide comprehensive after-sales support. They offer OEM services for popular brands but do not have SDK availability, limiting some innovation aspects. The supplier's design services are extensive, and they have a clear process for handling customer complaints. However, they have not participated in offline trade shows and have no overseas agents.
After-Sales capabilityThe supplier offers exceptional after-sales services with clear procedures for handling customer complaints and corrective actions.
R&D capabilityThe supplier has launched new products in the past year and provides ODM services, with strong design capabilities but lacks SDK availability and patents.
Customization capabilityThey offer extensive customization services, including full and minor customization, supported by a strong R&D capability.
Client casesThey serve customers in over 40 countries, indicating a broad international customer base and experience.
Product Q&A
Q:How can I ensure that the refrigerant air dryer meets my usage requirements?
A:
We have professional sales engineers who have accumulated rich experience in various industries where refrigerant air dryers are applied. Just contact us, and you can obtain a customized solution that precisely matches your working condition requirements. Whether it's the dew point requirement for compressed air or the size of the air processing capacity, everything will be carefully considered.
Q:Does your company provide complete technical documents, such as drawings, installation guides, and maintenance manuals?
A:
Certainly. We not only provide detailed written manuals but also high-definition images and intuitive instructional videos to assist you comprehensively in the installation, debugging, and daily maintenance of the equipment. If you have such a need, we can also provide you with local language versions of the documents to eliminate language barriers and ensure that you can easily understand the technical key points.
Q:Does your company provide operation and maintenance training?
A:
Yes, we will provide professional product manuals for refrigerant air dryers and detailed installation video tutorials. We will guide you step by step through the initial installation and daily operation procedures of the equipment, enabling you to quickly get started and proficiently control the equipment operation. Even if you encounter problems later, you can troubleshoot and solve most common faults on your own based on what you have learned.
Q:What is the warranty period and do you provide local repair services?
A:
The entire unit of the refrigerant air dryer enjoys a 1-year warranty service, and the compressor head has a warranty period of up to 3 years. During this period, our professional engineer team provides 24-hour online technical support throughout the day, ready to answer your questions at any time. Once the equipment fails and requires the replacement of components, we will promptly allocate and ship the original spare parts. Moreover, in specific countries or regions, we have local service team
Q:What payment methods does your company accept?
A:
We support a variety of convenient payment methods, including Visa/Master cards, telegraphic transfer (T/T), PayPal, Apple Pay, Google Pay, and Western Union. You can choose freely according to your own habits and convenience.
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