SummaryThe supplier is a factory located in Shenzhen, specializing in laser welding and marking machines, with a focus on export markets. They offer extensive customization services and have a notable OEM capability. However, they lack a valid contract with subcontractors for manufacturing capacity and do not have overseas warehousing or showrooms. Their after-sales service is robust, with quick response times, but their financial credibility is unclear due to the absence of detailed financial data. Despite having R&D capabilities, they do not provide SDKs. The supplier is associated with the science and technology service industry and holds a national science and technology progress award.
Supplier typeThe supplier is a combined company and is categorized as a factory, located in Shenzhen.
CertificationsThe supplier has received a national science and technology progress award.
After-Sales capabilityThe supplier offers end-to-end service, including 24-hour after-sales response and on-site support within 48 hours.
Customization capabilityThe supplier offers various customization options from designs and samples, including full and minor customizations.
Client casesThe supplier provides OEM services for popular brands, indicating successful customer cases.
Product Q&A
Q:Is the laser inscription visible to the naked eye?
A:
No, the inscription is microscopic and invisible to the naked eye. It can only be seen using a jeweler's 10x magnifying loupe.
Q:Does the laser engraving damage the diamond?
A:
No. The cold laser process uses a short wavelength that produces no thermal effect, ensuring the diamond is never chipped, fractured, or has its color/clarity changed.
Q:What is the warranty period for the machine?
A:
The machine comes with a 1-year warranty and offers 24h online service and to-door services.
Q:Does the machine require water cooling?
A:
No, it uses an air cooling system. The total power consumption is less than 200W, making it maintenance-free and energy-efficient.
Q:What is the expected lifetime of the laser source?
A:
The laser source has a lifetime of more than 20,000 hours.
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*To:Shenzhen Superwave Laser Technology Co., Ltd.
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