Question 1

What is the diameter tolerance of your filament?

Accepted Answer

Our filament has a diameter of 1.75mm with a tolerance of 0.02mm, ensuring consistent feeding and high print quality.

Question 2

What printers are compatible with your filaments?

Accepted Answer

Our filaments are compatible with 99% of FDM printer models on the market, including Kingroon,Bambu Lab, Creality, Blue Maker, Cnvoron,Elegoo,Anycubic, Snapmaker and other open-source printers.

Question 3

Do I need to dry the filament before printing?

Accepted Answer

PLA and PLA plus have low moisture absorption and can be printed directly. For PETG, ABS, TPU, and nylon-based materials like PEBA, we recommend drying at 60-80 C for 4-6 hours before use for best results.

Question 4

What is the recommended printing temperature?

Accepted Answer

Recommended temperatures vary by material:

PLA / PLA+: 200-230 C

PETG: 220-255 C

ABS: 230-270 C

TPU: 200-220 C

ASA: 230-260 C

PEBA: 210-240 C

Question 5

What bed temperature should I use?

Accepted Answer

Bed temperature recommendations:

PLA / PLA+: 45-65 C

PETG: 50-80 C

ABS: 85-110 C

TPU: 60-80 C

ASA: 60-100 C

PEBA: 0-60 C (heating optional)

Question 6

Does your filament come with a spool?

Accepted Answer

Yes, all our filaments are wound on a standard 1kg plastic spool and vacuum-sealed with desiccant for moisture protection.

Question 7

Can I use this filament for outdoor applications?

Accepted Answer

PLA is not UV or weather resistant. For outdoor use, we recommend ASA or PETG, which offer excellent UV stability and weather resistance.

Question 8

What is the difference between PLA and PLA+?

Accepted Answer

PLA+ has enhanced toughness, impact resistance, and better layer adhesion compared to standard PLA, making it more durable for functional parts while still being easy to print.

Question 9

Is the filament recyclable or biodegradable?

Accepted Answer

PLA is plant-based and biodegradable under industrial composting conditions. PETG, ABS, and TPU are recyclable plastics but not biodegradable.

Question 10

What is the shelf life of your filament?

Accepted Answer

When stored in a cool, dry place with the original vacuum packaging unopened, our filament can be stored for 2-3 years. Once opened, we recommend using within 3-6 months or storing in a dry box.

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