Question 1

Are you a real factory?

Accepted Answer

100% real manufacturer. Full in-house production without outsourcing. Stable mass production capacity, factory inspection and large project orders are fully supported.

Question 2

Can you do customized products?

Accepted Answer

Full non-standard customization available. All specifications can be customized according to project drawings and international standards for tender and overseas projects.

Question 3

What is the quality guarantee?

Accepted Answer

4 strict quality inspection procedures. Full hot-dip galvanized poles, original brand components, real parameter marking, extremely low failure rate for engineering projects.

Question 4

What certificates and qualifications do you have?

Accepted Answer

Complete engineering qualifications and full certificates (CQC, Energy-saving, Environmental certification) for tendering, project approval and export customs clearance.

Question 5

What is your export experience and packaging?

Accepted Answer

Rich full-container export experience. Salt-spray resistant & seaworthy package, suitable for global harsh environments.

Question 6

Do you provide technical support?

Accepted Answer

Professional engineer team provides solution design, drawing optimization, load calculation and remote installation guidance.

Question 7

What are your modes of transportation?

Accepted Answer

We usually choose the appropriate mode of transportation (sea, air, land) according to the conditions of the goods, or we can choose the mode of transportation according to your requirements.

Question 8

How can I get an accurate quotation?

Accepted Answer

You can first send your specific demand information and product pictures, and we will customize a solution for you according to your needs and inform you of the specific price.

Question 9

Why choose you instead of other suppliers?

Accepted Answer

We are direct manufacturer without middlemen. Stable supply chain, strict QC and flexible OEM/ODM, faster after-sales and lower communication cost.

Question 10

What are your factory advantages?

Accepted Answer

In-house production, multi-step QC, custom specs/logo/packaging. Familiar with FOB, support audit & test reports. Stable capacity with raw material stock.

Question 11

How is your product quality?

Accepted Answer

Premium raw materials & key parts. Batch aging tests for low defect rate. Good anti-aging & protection for overseas use. Quick solution for valid quality issues.

Question 12

Can you guarantee lead time?

Accepted Answer

Fixed schedule after order. Raw material stock ensures on-time delivery. We will notify early & find solutions if force majeure delays orders.

Question 13

What about after-sales?

Accepted Answer

Dedicated sales for each order. Fast technical & installation support. Responsible for valid quality problems.

Question 14

Can I get samples?

Accepted Answer

Yes. Samples available for evaluation. Sample cost and freight quoted separately with short lead time.

Question 15

Are you real factory?

Accepted Answer

100% real manufacturer. Full in-house production without outsourcing. Stable mass production capacity, factory inspection and large project orders are fully supported.

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