Business Type: Manufacturer/Factory, Trading CompanyAverage Response Time: ≤3.56h
AI-Powered supplier vetting
SummaryThe supplier is a limited trading company with ISO9001: 2000 and CE certifications. They offer OEM and ODM services and have developed new products in the past year. Despite lacking overseas warehouses and showrooms, they maintain a stock service capacity. Their financial and export capabilities are limited, with no valid export license and an annual turnover of USD 4 million. The company has no formal procedures for handling customer complaints or corrective actions, but they do respond to inquiries within 24 hours. The company is part of a larger group, indicating potential resource access.
CertificationsThe supplier holds ISO9001: 2000 and CE certifications.
R&D capabilityDemonstrated R&D capability with new products developed in the past year and ODM services available.
Customization capabilityThe supplier offers OEM services for popular brands and ODM services, indicating strong customization capabilities.
Client casesThere are no cooperative suppliers or export licenses, indicating limited customer case engagement.
Product Q&A
Q:What is the warranty period for the machine?
A:
We provide an 18-month warranty for all customers, covering free normal spare parts if the machine has problems.
Q:How quickly do you respond to machine issues?
A:
We solve customer machine problems within 24 hours from the time the problem is raised.
Q:Is technical support available after the warranty expires?
A:
Yes, we still provide free technical support after the warranty period, though spare parts will be charged.
Q:What languages are the user manuals and guides available in?
A:
We offer user manuals and video guides in English, French, Russian, and other languages.
Q:Do you offer customization for voltage and power?
A:
Yes, we offer customized voltage (380V or 220V) and power options to suit your requirements.
Send Inquiry
*To:Shenzhen Aucox Technology Co., Ltd.
*Content:
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