Main MarketsNorth America, South America, Eastern Europe, Southeast Asia, Africa, Oceania, Mid East, Eastern Asia, Western Europe
Product Q&A
Q:What is the warranty for the machine?
A:
1. Woodfung/AUCOX Provide 18 months warranty for all customers.
2. During warranty, we provide free normal spare parts once machine has probem.
3. Woodfung/AUCOX will solve customer's machine problem within 24 hours from the time problem raised.
4. Woodfung/AUCOX has enough spare parts for machines.
5. When machine out of warranty, Woodfung/AUCOX still provide free technical support and spare parts charged to customers
Q:Can I choose the voltage?
A:
Yes,we have 380V or 220V 415V or others for choice for your country
Q:What is your lead time after i pay?
A:
Normally,for big machine,lead time about 25days,we need make body,painting,assemble,calibrate,test and pack
Q:How long will i get the machine after i pay?
A:
Different country has different shipping time,after you order,we will double check for you
Q:Is it OK to print my logo on the product?
A:
Yes. we can do your logo,your color and your language.Please inform us formally before our production and confirm the design firstly for the mass production.
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