What warranty and after-sales services are provided?

We provide a 5-year warranty. After-sales services include online technical support and onsite installation assistance to ensure proper setup and maintenance.

What are the main markets and payment terms?

We export to North America, South America, Eastern Europe, Southeast Asia, Africa, Oceania, the Mid East, and Western Europe. Payment terms include LC, T/T, D/P, and PayPal.

Ace Modern Design Safety Tempered Glass Handrail Timber Step Floating Staircase

Name: Ace Modern Design Safety Tempered Glass Handrail Timber Step Floating Staircase
Brand: Shenzhen Ace Architectural Products Co., Limited
SKU: 2087543275

Guangdong, ChinaShenzhen Ace Architectural Products Co., Limited

US$2,500.00-4,000.00

1 Set

Sample price:US$0.00/step.Request sample

Product profile

After-sales Service

Online Technical Support, Onsite Installation, Ons

Warranty

5 Years

Structure

Overhanging

Model NO.

ACE-ZYQ

Bench

Single Stair

Type

Ordinary Stairs

Material

Tempered Glass

Usage

Indoor, Outdoor

Stair Type

Straight Stair

Staircase Tread

Solid Wood/Steel/Laminated Glass

Railing

Rod Railing/Wire Railing/Glass Railing

Staircase Handrail

Solid Wood, Stainless Steel, Steel, PVC

Stair Step

Solid Wood;Laminated Tempered Glass;Marble

Staircase Balustrade

Tempered Glass Balustrade or Steel Balustrade

Beam Material

Carbon Steel;Stainless Steel

Beam Surface

Powder Coated;Satin or Mirror

Step Riser

From 150-220mm

Stringer

10mm Thick/Dia100mm/100*200*5/6mm

Tread Width

250mm/Customize

MOQ

1 Set

Tread Thick

38mm Thick for Wood/12+12mm Glass

Balustrade Type

Glass / Rod / Cable Balustrade

Stair Installation

Easy to Install

Transport Package

Plywood Carton

Specification

Customized

Trademark

ACE ARCHI

Origin

China

Production Capacity

6000

Key features

Customizable Dimensions: Beam length, tread width, and step height are fully customizable to fit specific project requirements.

Premium Material Options: Available in solid wood, laminated tempered glass, and marble for treads and stringers.

Durable Steel Construction: Stringers and beams made from A3 steel or SS304/316 stainless steel with powder coated or satin finishes.

Versatile Balustrade Styles: Choose from glass railing, stainless steel, rod, or cable balustrades to match your design.

Easy Installation Process: Designed for easy installation with field technicians confirming dimensions before production.

Comprehensive Warranty: Includes 5-year warranty coverage with online technical support and onsite installation services.

Fast Production Lead Time: Standard production and delivery to jobsite takes approximately 45 days after approval.

Professional Design Support: Expert assistance available from the initial design phase to ensure optimal structural integrity.

Company profile

Shenzhen Ace Architectural Products Co., LimitedGuangdong, China

Business Type: Manufacturer/FactoryExport Year: 2016-03-01Nearest Port: Shenzhen, GuangzhouAverage Response Time: ≤7.57hTerms of Payment: LC, T/T, D/P, etc.International Commercial Terms(Incoterms): FOB, EXW, CIF, DDP

AI-Powered supplier vetting

SummaryShenzhen Ace Architectural Products Co., Limited is a China-based manufacturer/factory specializing in railings, staircases, doors, windows, and cabinets since 2010. The supplier reports multiple management and environmental certifications, a 7,500-square-meter workshop, more than 65 employees, advanced CNC production equipment, inventory capability, and broad export coverage, with exports accounting for 90% of total sales. It provides extensive customization and 3D software design services and has two R&D engineers, although SDK availability is absent. Production and quality resources are indicated by reported annual output above the stated threshold and 11–20 quality-control staff, but the quantity of quality-control testing equipment is recorded as zero. Traceability status, manufacturing contract status, and raw-material traceability remain unknown. The supplier describes a process covering shop-drawing confirmation, production, inspection, shipment, and installation instructions. It lacks overseas...

Supplier typeThe supplier is explicitly identified as a Manufacturer/Factory, organized as a limited company in China and operating in Guangdong. This directly supports classification as a manufacturing supplier rather than a trading entity.

CertificationsThe supplier reports BSCI, ISO 9000, ANSI/ESD, ISO 9001, ISO 14001, ISO 14000, and ISO 14064 certifications. These stated certifications provide explicit evidence of formal social-compliance, quality, environmental, and related management-system credentials.

After-Sales capabilityTwo technology engineers are responsible for technical support for after-sales service, and the stated process includes product inspection, shipment arrangement, and installation instructions. However, the supplier reports no overseas warehouse or showroom, so the evidence supports technical and installation-related support but not comprehensive overseas service infrastructure.

R&D capabilityThe supplier reports two R&D engineers, 11–20 years of total R&D-engineer experience, new products launched in the past year, professional technical-supplier status, and 3D design capability. These are positive indicators of product-development capacity, although no SDK is available and the reported R&D team is small.

Production capacityEvidence includes a 7,500-square-meter workshop, more than 65 employees, advanced CNC machinery, inventory capability, stated production above the reported annual-output threshold, and a documented production workflow following shop-drawing approval. However, quality-control testing equipment is recorded as zero, which is an explicit production-quality weakness.

Customization capabilityThe supplier explicitly offers customization from samples, designs, full customization, minor customization, and flexible customization, together with 3D software design services. This indicates broad ability to adapt products to customer specifications.

Product Q&A

Q:When should I contact you for a staircase project?

Contact us at the beginning of the design phase when you have the most options available. Our expertise can be most helpful then, and waiting longer may limit your options or create costly framing changes.

Q:How do I start the ordering process?

Browse the website to choose the type of stair, style, wood, and finishes. Once decided, contact us for a site measurement. We will review the details and finalize them in a formal contract.

Q:What is the production and delivery timeline?

After the contract is signed and shop drawings are approved, a field technician confirms dimensions. Production begins, and once finished with trial installation, it is packed and delivered to your jobsite in around 45 days.

Q:What materials are available for the treads?

Treads are available in solid timber, laminated tempered glass (25mm or 52mm), and solid marble. For spiral stairs, options include 38mm solid wood or 10+10mm/12+12mm laminated glass.

Q:What are the customization options for dimensions?

Beam length, tread length, and step width are customizable. Standard step height (riser) ranges from 150-200mm, and tread width is typically 250-350mm, but these can be adjusted to fit your specific stairwell size.