Question 1

Can you provide OEM and ODM customization service for this AI voice companion doll?

Accepted Answer

Yes. We support full OEM ODM services, including plush color, appearance, logo, packaging and hardware function adjustment. Our proprietary developed chip and PCBA solution brings competitive cost for customized projects.

Question 2

What is the working principle of this smart voice doll?

Accepted Answer

It connects to 2.4GHz WiFi network, adopts cloud-based online voice recognition, supports AI conversation, Q A, storytelling and music playback. OTA firmware upgrade is also available.

Question 3

What is the battery working and standby time?

Accepted Answer

With 3.7V 1200-2000mAh lithium battery, continuous working time is about 3-6 hours, standby time ranges from 24-72 hours, subject to network and usage conditions.

Question 4

Can you supply sample for testing before mass order?

Accepted Answer

Yes, we can provide samples for project evaluation. Sample lead time is around 5-7 working days after confirmation. any inquiry you can contact our sales

Question 5

What certifications can you offer for this children toy product?

Accepted Answer

Our product complies with RoHS REACH CE FCC and halogen-free standards. Corresponding test documents can be provided to meet different market import requirements.

Question 6

Do you develop the internal chip and PCBA board by yourselves?

Accepted Answer

Yes. Core semiconductor chips and PCBA are self-designed and manufactured in house. We can optimize system cost and adjust circuit according to customer demands.

Question 7

What WiFi version does this voice doll support?

Accepted Answer

It only supports 2.4GHz WiFi network, not compatible with 5GHz WiFi frequency band.

Question 8

What is your mass production lead time?

Accepted Answer

Normally Sample 3-5Days , and bulk order lead time is 15-25 working days, depends on final customized requirements and order quantity.

Question 9

Is the material safe for kids?

Accepted Answer

We adopt child-friendly non-toxic plush fabric, silicone and electronic components. All raw materials meet children toy safety requirements.

Question 10

What charging port does this doll use?

Accepted Answer

It adopts universal USB Type-C charging interface, charging time is approximately 2-3 hours for full charge.

Question 11

What is the price of this product?

Accepted Answer

The unit price depends on order quantity, customization requirements and final configuration. Please send us your detailed requirements such as quantity, custom logo or function demands, we will offer you competitive quotation promptly based on our self developed chip and PCBA solution.

Question 12

What are the payment terms?

Accepted Answer

We support multiple payment terms such as T T, L C at sight. Specific terms can be further negotiated according to order quantity and project situation. Please contact us for detailed payment arrangement.

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