Question 1

Are you manufacturer?

Accepted Answer

Yes, we are manufacturers. We have been in PC/POS/Mobile Payment product & Solution for Eight years. We can provide OEM / ODM customized service according to our customers' various application and demands.

Question 2

Would you provide SDK for me?

Accepted Answer

Yes, we offer free SDK if you order sample. All the contents in a CD ROM with sample together.

Question 3

What warranty for the products?

Accepted Answer

According to our warranty policy, we will provide 12 months warranty time from the shipment date for our all products (Excluded the consumable parts). As for the mass order, we will provide certain proportion spare parts or RMA machine for local service.

Question 4

What is the minimum order?

Accepted Answer

We accept one piece for standard products. If require OEM, will see detailed requirements and confirm MOQ to you from our sales department.

Question 5

Can we get the free sample?

Accepted Answer

Sorry, generally we would not provide the free sample. If the customer confirm the specification and price, they can order the sample firstly for the testing and evaluation. When they place the mass order, we can return the sample cost to the customers.

Question 6

Do you accept Paypal?

Accepted Answer

Yes, we accept paypal. Besides, we accept Western Union, T/T, L/C Secure payment and so on.

Question 7

What's the delivery time?

Accepted Answer

Generally, sample can be shipped in 2-3 working days after payment. For quantity, theleading time will be 1-4 weeks depend on exact quantity.

Question 8

Which way to deliver the goods?

Accepted Answer

By Express: DHL UPS TNT FEDEX or ARAMEX EMS E-packing. By Sea: Inform us the Sea Port to check which ship line. By Air: Inform us the Airport to check which flight. Or pick up by the customers.

Question 9

What the after sale service?

Accepted Answer

a. Our all products will provide 12 months warranty; b. Enough stock spare parts for guarantee; c. Professional engineers provide 7*24 online service; If required, our engineers can provide local service in field; d. As for the returned failure products, we will fix it and return to the customers in one week after we received it;

Product profile

Customization

Type

Screen Size

Model NO.

OS

Memory Capacity

Applications

CPU Type

Internet Connection

Classification

Memory

Display

Battery

Network

Magcard Reader

Smart Card Reader

Contactless Card Reader

Charging Port

Transport Package

Specification

Trademark

Origin

Production Capacity

Key features

Company profile

About Our Factory & Business Background

Our Production Capability & Technical Expertise

Our Industry Experience & Global Business Record

Our Certifications, Standards & Industry Recognition

Product Q&A

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