SummaryThe supplier demonstrates substantial customization capabilities and holds numerous certifications, indicating a strong commitment to quality and environmental standards. However, it lacks in areas such as innovation, after-sales service, and a physical international presence, which may affect its competitiveness. Financial metrics are reported, but lack contextual analysis. The supplier does not engage in OEM or ODM and has limited trade show participation.
CertificationsThe supplier holds multiple certifications, including ISO 9000, ISO 14001, and BSCI, indicating adherence to quality and environmental standards.
After-Sales capabilityThe supplier lacks written procedures for handling customer complaints and service capability assessments, suggesting potential weaknesses in after-sales service.
R&D capabilityThe supplier has minimal R&D capability, with only one R&D engineer and no new product introductions or SDK availability in the past year.
Production capacityLacks stock capacity and overseas infrastructure, which may limit production scalability and responsiveness.
Customization capabilityOffers a wide range of customization options, including full and flexible customization, indicating strong capability in this area.
Product Q&A
Q:Is your company a manufacturer or a trading company?
A:
We are a manufacturer of oxygen concentrators, located in Suzhou Industrial Park.
Q:What is the warranty period for the equipment?
A:
We provide a 12-month quality warranty after acceptance or 18 months after the equipment is delivered to the site.
Q:How is the after-sales service provided?
A:
We offer engineers available to service machinery overseas, 24x7x365 technical support, and lifetime maintenance service after the warranty period.
Q:What technical information is needed for a quotation?
A:
We need capacity (O2 flow rate), O2 purity, oxygen outlet pressure, voltage/frequency, scope of application, dew point, application industry, and end user/reseller details.
Q:What is the order process?
A:
The process includes inquiry, quotation, contract confirmation, payment terms negotiation, production, shipping, and installation/commissioning.
Send Inquiry
*To:Joshining Energy & Technology (Suzhou) Co., Ltd.
*Content:
0/4000
Supplier replies will be sent to your registered email