Question 1

Do I need primer for 8005?

Accepted Answer

No primer required. Direct bonding on clean metal, PC and ABS surfaces to simplify production.

Question 2

Does the glue have good drop resistance?

Accepted Answer

Yes. Toughened MMA formula with 20MPa shear strength, stable performance after full drop & vibration tests for electronic devices.

Question 3

Is it compatible with automatic dispensing machines?

Accepted Answer

Yes, standard 10:1 cartridge fits all common two-component manual and automatic dispensing equipment.

Question 4

Can it pass high-low temperature and humidity aging tests?

Accepted Answer

JH-8805 is designed for harsh environment resistance, it passes thermal shock and long-term humidity cycling tests to meet consumer electronic reliability standards.

Question 5

What types of glue do you offer? What scenarios can they be used for?

Accepted Answer

We mainly sell water-based glue, solvent-based glue, hot melt glue, instant glue, etc., covering multiple scenarios such as industrial bonding, packaging, construction, electronics, and handcrafts. We can recommend suitable models according to your specific usage.

Question 6

Does the glue meet the standards of the target export country? What certifications can you provide?

Accepted Answer

It meets international standards such as EU REACH, US TSCA, and RoHS. We can provide MSDS (Material Safety Data Sheet), cargo transportation condition identification, UL certification, etc., and cooperate to provide the certification documents required by the target country as needed.

Question 7

What is the shelf life and storage conditions of the glue?

Accepted Answer

The shelf life is 6-12 months (depending on the model). Storage requires sealing, cool and dry environment, away from fire sources, and avoiding direct sunlight; solvent-based glue should be stored separately in accordance with dangerous goods storage standards.

Question 8

Do you accept customization? What is the customization cycle?

Accepted Answer

We can customize parameters such as glue viscosity, color, and curing time according to customer needs. The customization cycle is 7-15 days, and the minimum order quantity (MOQ) needs to be confirmed based on the customization plan.

Question 9

Is glue a dangerous good? Are there any special requirements for transportation?

Accepted Answer

Solvent-based glue is a Class 3 flammable liquid, which requires UN-marked dangerous goods packaging and a dangerous goods packaging certificate; water-based glue and hot melt glue are usually non-dangerous and transported as ordinary chemicals, and MSDS is required for all.

Question 10

What international logistics methods do you support? What about the time limit and cost?

Accepted Answer

We support sea freight, express (DHL, FedEx, UPS) and chemical special lines; sea freight time limit is 20-40 days (low cost), express is 15-30 days, the specific time depends on the distance of the destination, and the cost is calculated according to the weight, volume of the goods and the destination.

Question 11

Who is responsible for the customs declaration process? What information does the customer need to provide?

Accepted Answer

We are responsible for domestic customs declaration. The customer needs to provide the receiving address, contact person and phone number. For special countries (such as the Middle East and Japan), it is necessary to cooperate to provide supplementary information required for local customs clearance (such as Japanese MSDS).

Question 12

What to do if there is a problem during customs clearance of goods?

Accepted Answer

Provide complete and compliant information (MSDS, certification documents, etc.) in advance to avoid customs clearance risks; if inspected, we will cooperate with the customer to provide supplementary documents, assist in solving customs clearance problems, and reduce port detention losses.

Question 13

What if the goods are damaged or leaked during logistics?

Accepted Answer

We strictly package according to international standards before shipment (UN boxes for dangerous goods, double-layer packaging for non-dangerous goods) and purchase transportation insurance throughout the process; if damage or leakage occurs, we will reissue or negotiate compensation with logistics documents and photos.

Question 14

What is the Minimum Order Quantity (MOQ)? Is there a discount for large orders?

Accepted Answer

The MOQ for regular models is 100kg, and the MOQ for customized models is 500kg; the larger the order quantity, the more preferential the unit price, and we can provide tiered quotes.

Question 15

What payment methods do you support? What is the payment ratio?

Accepted Answer

We support TT wire transfer and DP collection. For new customers, we recommend 30% advance payment + 70% payment upon receipt of the bill of lading copy; for old customers, a more flexible payment ratio can be negotiated (such as 20% advance payment + 80% final payment).

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