Question 1

Are you a manufacturer?

Accepted Answer

yes, we are a manufacturer , FTTH solution and data center total solution provider in Shenzhen, China, established in 2000.

Question 2

What's your MOQ?

Accepted Answer

MOQ can be 1 pcs, but the price is not competitive.More quantity,the price will be more competitive.

Question 3

Can you quote FOB price?

Accepted Answer

Yes. 1)We can delivery by air, DHL, TNT, UPC, FEDEX, etc. For big quantity we will deliver it by sea. 2)We can quote price with freight and lead time for you, after you let us know detailed requirements with quantity. 3)We have competitive shipping forwarders. For more solutions, you can feel free to contact us.

Question 4

How is your quality?

Accepted Answer

Our production is according to IEC, Europe standard. CE, ISO, RoHS, CPR, and ANATEL certified. All the products are 100% test before delivery.

Question 5

What's your lead time?

Accepted Answer

It depends on the quantity and products. For fiber optic patch cord, the lead time can be 2 -3 working days within 5000 pcs. We keep the regular products in stock. Also, we can deal with urgent orders.

Question 6

What's your warranty?

Accepted Answer

Depends one different product, we have1 years warranty for patch cord since delivery, but only responsible for non-artificial damage. For artificial damage, we can repair it for you for free, freight will be paid by your side.

Question 7

What's your packing?

Accepted Answer

International export standard package.If you need to print your logo on the packing, please let us know before we quote.

Question 8

Can you offer OEM/ODM?

Accepted Answer

yes, we can. all products accept OEM /ODM. we can sign the Confidentiality Agreement.

Question 9

Can I have a sample?

Accepted Answer

It depends on which products, Free sample provide under 10 usd. Freight will be paid by buyer before delivery.

Question 10

How can I order?

Accepted Answer

1).send mail or inquiries with product name, specification, and quantity to us . Provide your receive address if you need FOB,CIF,CFR price. 2).We will offer our quotation with lead time. 3).After the quotation confirmed, we will send a PI with our bank account. 4).Production will be arranged after the payment received. 5).Confirm the consignee with you before we deliver it. 6).The tracking number will be provided after the delivery.

Question 11

What your payment term?

Accepted Answer

T/T, Western Union, Paypal, MoneyGram at once. For big amounts, can be 50% deposit in advance, 50% balance paid before delivery.

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