Question 1

Are you a manufacturer?

Accepted Answer

yes, we are a manufacturer in Shenzhen, China

Question 2

What's your MOQ?

Accepted Answer

MOQ can be 1 pcs, but we do not suggest to order 1 pcs because the cost will be higher, so that the price will be higher than your budget.

Question 3

What's the price?

Accepted Answer

The price is according to your quantity. After you let us know your quantity, we will offer our best price for you. Big Quantities will get a very competitive price.

Question 4

Can you quote FOB price?

Accepted Answer

yes we can, most are delivery by air, DHL, TNT, UPC, FEDEX, etc. For big quantity we will deliver it by sea. The best way is to let us know your detailed specifications and quantity, we will offer the freight with products price for your reference. We have a very competitive price shipping forward. EXW price or CFR price will be better . You can contact us for more solution if you need.

Question 5

How is your quality?

Accepted Answer

Our production is according to IEC, Europe standard production, almost closed to the dust-free workshop. Imported production equipment and quality control equipment . Especially MTP Daisi equipment. All the products are 100% test before delivery.

Question 6

What's your lead time?

Accepted Answer

For fiber optic patch cord, the lead time can be 2 -3 working days for 5000 pcs. regular products we have in stock. We can deal with urgent orders for you. For more information, you can feel free to contact us.

Question 7

What's your warranty?

Accepted Answer

for patch cord, we have 2 years warranty since delivery, but only responsible for non-artificial damage. For artificial damage, we can repair it for you for free, but freight will be paid by your side.

Question 8

What's your packing?

Accepted Answer

We are using an international export package. attached some packing of different products for your reference. We also can print your logo on the packing.

Question 9

Can you do OEM/ODM?

Accepted Answer

yes, we can. We are a manufacturer, all products accept OEM /OD M. we can sign the Confidentiality Agreement.

Question 10

Can I have a sample?

Accepted Answer

It depends on which products, Free sample provide under 10 usd. Freight paid by buyer before delivery.

Question 11

How can I order?

Accepted Answer

1. send mail to us or send inquiries with product name, specifications, and quantity. Provide your receive address if you need us to figure out freight for you. 2. We will offer our quotation with lead time. 3. After the quotation confirmed, we will send a PI with our bank account. 4. Production will be arranged after the payment received. 5.Confirm the consignee with you before we deliver it. 6.The tracking number will be provided after the delivery.

Question 12

What your payment term?

Accepted Answer

T/T, Western Union, Paypal, MoneyGram at once. For big amounts, can 50% deposit in advance, 50% balance paid before delivery.

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