Question 1

When can I get the quotation?

Accepted Answer

We usually provide the quotation within 4 working hours after receiving your inquiry. If you urgently need the price, please call us or explain in the email. We will handle your inquiry with priority.

Question 2

Can the product be customized? How long is the production cycle?

Accepted Answer

After the goods are ordered, we can customize according to the customer's special requirements using the latest technology. The production cycle depends on the order quantity and product type. Usually, the production can be completed within 15 working days after the order is confirmed.

Question 3

What are your delivery terms?

Accepted Answer

We accept various methods such as factory delivery (EXW), FOB, CFR, and CIF. You can choose the most convenient and cost-effective option.

Question 4

How about the transportation cost and delivery time?

Accepted Answer

This depends on the volume of the goods, the transportation method (shipping/air freight/express delivery), and the destination port/airport you specify. If you can provide relevant information for us to accurately calculate the cost, we would be very grateful.

Question 5

What certifications can your company provide?

Accepted Answer

Depending on the product, we can provide EX, UL, ATEX, IECEX, SIL, CE certifications, CPA, ISO 9001 quality system certification, third-party calibration certificates (CNAS), and factory inspection reports.

Question 6

Is cross-border technical support supported?

Accepted Answer

Our technical support team responds online within 24 hours. We have rich on-site testing experience and can quickly provide solutions to problems. If necessary, engineers can provide on-site support in your country.

Question 7

How long is the validity period of the offer?

Accepted Answer

Based on the increase in market raw material prices, the quotation validity period is usually 15 days.

Question 8

How to replenish spare parts and consumables? How should I handle broken parts?

Accepted Answer

If this happens, please contact us promptly. We can provide spare parts, consumables, and spare parts supplements, charging only the cost.

Question 9

What are your payment terms?

Accepted Answer

When there is a stock, 100% payment is required. When there is no stock, payment <= $2000, 100% advance payment is required. When over $2000, a 30% deposit is required, and 70% of the balance payment is due.

Product profile

Warranty

Brand

Customized

Model NO.

Portable

Certification

Type

Battery Parameters

Explosion-Proof

Sensor Type

Detection Method

Working Temperature

Relative Humidity

Weight

Transport Package

Specification

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Origin

HS Code

Production Capacity

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Company profile

About Our Factory & Business Background

Our Production Capability & Technical Expertise

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