SummaryThe supplier exhibits strengths in OEM and ODM services, alongside flexible design customization. However, they face challenges in after-sales service, quality assurance, and written procedures for customer complaints. Their financial data is current but lacks detailed insight into liquidity and profitability. Production is supported by three lines but lacks ongoing reconciliation and outsourcing SOPs. The supplier's export experience is extensive, yet they lack overseas warehouses and showrooms.
After-Sales capabilityThe supplier lacks written procedures or records for handling customer complaints, indicating a deficiency in structured after-sales service capability.
R&D capabilityThe supplier does not have R&D capability with SDK availability and has not developed new products in the past year, limiting innovation capacity.
Customization capabilityThe supplier offers flexible, minor, full customization, and ODM services, demonstrating strong customization capabilities.
Client casesThe supplier has a significant export percentage ranging from 51% to 70% and a 16-year export history, indicating robust experience in international markets.
Product Q&A
Q:What materials are available for the escalator steps?
A:
We supply escalator steps made from either Aluminum Alloy or Stainless Steel.
Q:What is the maximum load capacity?
A:
The load capacity is 4500 persons per hour, suitable for public traffic occasions.
Q:What are the standard specifications for speed and width?
A:
The standard speed is 0.5M/S, and the stair width is 800mm with a 30-degree slope angle.
Q:What payment terms do you accept?
A:
We accept LC (Letter of Credit) and T/T (Telegraphic Transfer) for payments.
Q:How long is the average lead time for production?
A:
Off-season lead time is within 15 workdays, while peak season takes about one month.
Send Inquiry
*To:Taicang Xinxing Machinery Factory
*Content:
0/4000
Supplier replies will be sent to your registered email