SummaryThe supplier specializes in glass processing and door and window machinery, with a strong R&D and customization capability, including 3D software design services. They hold ISO 9001 certification and demonstrate robust quality control processes. The company exports 90% of its products, having been in the export business for 11 years. However, specific financial details and environmental sustainability practices are not clearly disclosed.
Supplier typeThe supplier is a limited company with expertise in glass and window machinery, located in Jinan City. They are part of a larger company group.
CertificationsThe supplier holds an ISO 9001 certification, indicating a commitment to quality management systems.
After-Sales capabilityThe supplier has clear procedures for corrective actions and handling customer complaints, with a robust quality assurance process.
Customization capabilityThe supplier offers extensive customization options, including full and flexible customization from both samples and designs.
Product Q&A
Q:Are you a manufacturer?
A:
Yes, we are the professional manufacturer which have more than 5 workshops.
Q:What's the guarantee?
A:
1).Our guarantee for 18 months. 2).24 hour's technical support by email or calling 3).English manual and video tutorial 4).2 year quality guaranty for the machine (excluding the consumables) 5).We will provide the consumable parts at an agency price 6).24 hours on line service each day, free technical support.
Q:Do you provide equipment operation training?
A:
Yes. We can send professional engineers to the working site for equipment installation, adjustment, and operation training. All of our engineers have passport.
Q:If our price is higher than another company or factories?
A:
please check, what is is the different of the machine parts ,service and guarantee,especially the machine inner electric parts, sometimes, if machines have breakdown, the most reason is the machine inner electric parts problem, but we use the famous and reliable parts for the machines inside.
Q:How long is the delivery time?
A:
For standard machines, it would be 3-15 days; For non-standard machines and customized machines according to clients specific requirements, it would be 15 to 30 days.