SummaryThe supplier specializes in glass processing and door and window machinery, with a strong R&D and customization capability, including 3D software design services. They hold ISO 9001 certification and demonstrate robust quality control processes. The company exports 90% of its products, having been in the export business for 11 years. However, specific financial details and environmental sustainability practices are not clearly disclosed.
Supplier typeThe supplier is a limited company with expertise in glass and window machinery, located in Jinan City. They are part of a larger company group.
CertificationsThe supplier holds an ISO 9001 certification, indicating a commitment to quality management systems.
After-Sales capabilityThe supplier has clear procedures for corrective actions and handling customer complaints, with a robust quality assurance process.
Customization capabilityThe supplier offers extensive customization options, including full and flexible customization from both samples and designs.
Product Q&A
Q:Are you a manufacturer?
A:
Yes, we are professional manufacturers with more than 5 workshops.
Q:What's the guarantee?
A:
We offer a 12-month guarantee, 24-hour technical support via email or phone, English manuals and video tutorials, 2 years quality guarantee for the machine (excluding consumables), agency price for consumable parts, and 24-hour online free technical support.
Q:Do you provide equipment operation training?
A:
Yes, we send professional engineers to the site for installation, adjustment, and operation training. All engineers hold passports.
Q:If our price is higher than another company or factories?
A:
Please check the differences in machine parts, service, and guarantee, especially inner electric parts. We use famous and reliable parts to prevent breakdowns.
Q:How long is the delivery time?
A:
For standard machines, it takes 3-15 days. For non-standard or customized machines, it takes 15 to 30 days.