How about aftersale support?

We provide lifetime Technical Support, our engineer will respond your technical support within 24 hours.

Is the camera compatible with smartphones?

Yes, the IX2 AIR Pro is compatible with Android and iOS devices, enabling wireless image transmission.

What is the battery life of the device?

The device has a built-in 1050mAh lithium-ion battery with a battery life of about 2 hours.

Portable Handheld Thermal Imaging Infrared Camera with Built-in Battery and USB Type-C Charging

Name: Portable Handheld Thermal Imaging Infrared Camera with Built-in Battery and USB Type-C Charging
Brand: Raythink Technology Co., Ltd.
SKU: 2108442082

Shandong, ChinaRaythink Technology Co., Ltd.

US$349.00

1 Piece

Product profile

Customization

Available

Measuring Method

Manual

Application

Building

Model NO.

IX2 AIR PRO

Detector Type

Uncooled Infrared Detector

Infrared Resolution

256×192

Pixel Size

12μm

Super Resolution

512×384

Netd

40mk

Lens Focal Length

7mm

Fov

25°×19°

Focusing Mode

Manual Focusing

Specification

136.2x41x29.3mm

Trademark

Raythink

Origin

Yantai

Key features

AI Super Resolution: 256x192 resolution with AI real-time super-resolution up to 512x384 for HD images.

Wireless Transmission: Wireless image transmission up to 30m with less than 300ms delay for Android and iOS.

Voice Interaction: AI Raya voice interaction enables quick parameter setting and command recognition.

High Sensitivity: NETD as low as 40mK and 25Hz frame rate for clearer subtle hot spot detection.

Portable Design: Lightweight at 142g with built-in 1050mAh battery and USB Type-C charging.

Multi-Spectrum Fusion: Supports infrared, visible light, PIP, and dual-spectrum fusion imaging modes.

Professional Software: Compatible with PC and mobile apps for temperature analysis and PDF report generation.

Company profile

Exhibition ExperienceExperienced TeamMulti-language PioneerImporters and Exporters

Raythink Technology Co., Ltd.

Shandong, China

Business Type: Manufacturer/FactoryAverage Response Time: ≤15h

AI-Powered supplier vetting

SummaryThe supplier is identified as a professional technical supplier with broad activities covering equipment, virtual reality devices, radar equipment, electronic components, optical instruments, intelligent robots, software development, industrial design, and related technology services. It reports multiple management-system certifications, CE compliance certification, R&D and 3D design capabilities, SDK availability, ODM services, OEM experience for well-known brands, and recent new-product development. Customization capabilities are extensive. Service procedures for complaints, corrective actions, and supplier assessment are documented and followed, but no overseas showroom, agent, branch, or overseas service coverage is reported. Production scale and staffing indicators are substantial, while financial information is limited to reporting years rather than performance values. No recent regular fire drills were held, and the approved-supplier list lacks approval signatures or dates.

Supplier typeThe supplier is explicitly described as a professional technical supplier and conducts activities spanning equipment, virtual reality devices, radar and supporting equipment, electronic products, optical instruments, intelligent robots, software development, surveying-related products, and industrial design services. This indicates a technically oriented, diversified supplier rather than a narrowly focused trading entity.

CertificationsThe supplier reports ISO 9001:2015, ISO 14001, and ISO 45001:2018 certifications, as well as CE product compliance certification; it also lists broader ISO 9000, OHSAS/OHSMS 18001, and HSE categories. The stated certifications provide explicit evidence of management-system and product-compliance credentials.

After-Sales capabilityWritten procedures and followed records are reported for service-capability assessment, corrective and preventive actions, and customer complaint handling, supporting an established internal service process. However, the supplier reports no overseas showroom, overseas agent or branch, and zero countries with overseas services, limiting demonstrated international service reach.

R&D capabilityThe supplier reports professional R&D capability, available SDK support, 3D software design services, a new product within the past year, ODM services, and OEM services for well-known brands. These are explicit indicators of product-development and technical design capability.

Production capacityThe supplier’s stated business scope includes manufacturing of virtual reality devices and radar and supporting equipment, alongside sales and technology activities. It reports 50 R&D engineers, 50 quality-control staff, and annual production output above the stated threshold, providing explicit evidence of manufacturing scale and supporting personnel.

Customization capabilityThe supplier explicitly offers customization from samples, customization from designs, full customization, minor customization, and flexible customization. It also provides 3D software design services, reinforcing the breadth of its customization support.

Product Q&A

Q:How can we guarantee quality?

We have professional infrared detector chip manufacturing, rigid thermal camera manufacturing process, perfect quality management system, CNAS certification reliability test platform.

Q:How long is your delivery time?

For small order, it usually takes 7 working days. Products that do not have sufficient inventory and require customization will take approximately 2-4 weeks. For OEM order, please check the shipping time with us.

Q:What's the MOQ?

MOQ is depend on the product.

Q:What's your payment terms?

Our payment terms is L/C, T/T, D/P, Western Union, Paypal and Money Gram.

Q:What's the product warranty policy?

Thermal Cameras full profuct purchased from our company come with a 2-year warranty, while our detector are covered by a 10-year warranty.