What after-sales support is provided?

We provide lifetime Technical Support, our engineer will respond your technical support within 24 hours.

Professional Raythink PC4 Dual-Spectrum Security PTZ Camera: 1280×1024 Thermal Resolution, RS485 & Audio I/O for Perimeter Protection

Name: Professional Raythink PC4 Dual-Spectrum Security PTZ Camera: 1280×1024 Thermal Resolution, RS485 & Audio I/O for Perimeter Protection
Brand: Raythink Technology Co., Ltd.
SKU: 1976128141

Shandong, ChinaRaythink Technology Co., Ltd.

US$10,000.00-15,000.00

1 Piece

Product profile

Customization

Available

Technology

Infrared

Style

PTZ Camera

Model NO.

PC4S4A1

Type

CCTV Camera

Certification

CE, FCC, RoHS, EMI/EMC

Feature

Waterproof / Weatherproof, High Definition, Auto BLC

Effective Distance

≧30m

Remote Control

With Remote Control

Weight

14kg

Power Consumption

75W

Work Environment

-40ºC~+70ºC;<90%Rh

Power

DC 24V±15%

Network

1×RJ45 10m/100m Self-Adaptive Interface

Audio Input

1×Input

Audio Output

1×Output

Alarm Input

7×Input

Alarm Output

2×Output

Storage Interface

Micro SD Memory (up to 256g)

RS485 Interface

1×RS485

Fire Detection

Support

Linkage Action

Video/ Snapshot/Email/Alarm Output

Focal Length

6~336/6~360mm

Pixel Pitch

12μm

Transport Package

Other

Specification

250*472*360

Trademark

Raythink

Origin

Yantai

Key features

Dual-Spectrum Imaging: Integrates 1280x1024 thermal and 4MP visible light for 24/7 all-weather monitoring.

AI Intelligent Tracking: Self-developed AI algorithm supports target recognition, tracking, and intrusion detection.

Fire Detection Support: Equipped with intelligent smoke and fire detection algorithms for forest fire prevention.

Comprehensive Connectivity: Supports ONVIF, SDK, NVR software, RS485, and multiple alarm I/O interfaces.

Lifetime Technical Support: Engineers respond to technical inquiries within 24 hours for the product's lifetime.

Company profile

Exhibition ExperienceExperienced TeamMulti-language PioneerImporters and Exporters

Raythink Technology Co., Ltd.

Shandong, China

Business Type: Manufacturer/FactoryAverage Response Time: ≤15h

AI-Powered supplier vetting

SummaryThe supplier is identified as a professional technical supplier with broad activities covering equipment, virtual reality devices, radar equipment, electronic components, optical instruments, intelligent robots, software development, industrial design, and related technology services. It reports multiple management-system certifications, CE compliance certification, R&D and 3D design capabilities, SDK availability, ODM services, OEM experience for well-known brands, and recent new-product development. Customization capabilities are extensive. Service procedures for complaints, corrective actions, and supplier assessment are documented and followed, but no overseas showroom, agent, branch, or overseas service coverage is reported. Production scale and staffing indicators are substantial, while financial information is limited to reporting years rather than performance values. No recent regular fire drills were held, and the approved-supplier list lacks approval signatures or dates.

Supplier typeThe supplier is explicitly described as a professional technical supplier and conducts activities spanning equipment, virtual reality devices, radar and supporting equipment, electronic products, optical instruments, intelligent robots, software development, surveying-related products, and industrial design services. This indicates a technically oriented, diversified supplier rather than a narrowly focused trading entity.

CertificationsThe supplier reports ISO 9001:2015, ISO 14001, and ISO 45001:2018 certifications, as well as CE product compliance certification; it also lists broader ISO 9000, OHSAS/OHSMS 18001, and HSE categories. The stated certifications provide explicit evidence of management-system and product-compliance credentials.

After-Sales capabilityWritten procedures and followed records are reported for service-capability assessment, corrective and preventive actions, and customer complaint handling, supporting an established internal service process. However, the supplier reports no overseas showroom, overseas agent or branch, and zero countries with overseas services, limiting demonstrated international service reach.

R&D capabilityThe supplier reports professional R&D capability, available SDK support, 3D software design services, a new product within the past year, ODM services, and OEM services for well-known brands. These are explicit indicators of product-development and technical design capability.

Production capacityThe supplier’s stated business scope includes manufacturing of virtual reality devices and radar and supporting equipment, alongside sales and technology activities. It reports 50 R&D engineers, 50 quality-control staff, and annual production output above the stated threshold, providing explicit evidence of manufacturing scale and supporting personnel.

Customization capabilityThe supplier explicitly offers customization from samples, customization from designs, full customization, minor customization, and flexible customization. It also provides 3D software design services, reinforcing the breadth of its customization support.

Product Q&A

Q:How can you guarantee product quality?

We have professional infrared detector chip manufacturing, rigid thermal camera manufacturing process, perfect quality management system, CNAS certification reliability test platform.

Q:How long is the delivery time?

For small order, it usually takes 7 working days. Products that do not have sufficient inventory and require customization will take approximately 2-4 weeks. For OEM order, please check the shipping time with us.

Q:What is the Minimum Order Quantity (MOQ)?

MOQ is depend on the product.

Q:What are the payment terms?

Our payment terms is L/C, T/T, D/P, Western Union, Paypal and Money Gram.

Q:What is the product warranty policy?

Thermal Cameras full profuct purchased from our company come with a 2-year warranty, while our detector are covered by a 10-year warranty.