What technical support is provided after purchase?

We offer online, video, and telephone guidance. Our company responds to service requests within 12 hours and provides free software upgrades and technical documentation.

Can the G500 gateway be customized?

Yes, OEM and ODM services are available. The product supports customization for communication methods, display methods, and installation types.

Cat. 1 for IoT Application

Name: G500 Smart Gateway with Remote Control and Lorawan/RS485/Cat. 1 for IoT Application
Brand: Wuhan Timewave Iot Technology Co., Ltd
SKU: 1995948992

Hubei, ChinaWuhan Timewave Iot Technology Co., Ltd

US$630.00

1 Piece

Product profile

Customization

Available

Communication Method

Lorawan

Display Method

LED Light

Model NO.

G500

Warranty

18 Months

After-Sale Srvice

Online/Video/Telephone Guidence

Installation Method

Horizontal

Caliber

G500

Modulation

Lora

Color

off-White

Material

PC+ABS

Size

178mm*178mm*100mm

Transportation Package

Carton

HS Code

8526920000

Production Capacity

500 Pieces/Week

Key features

High Node Capacity: Supports up to 1000 node accesses per single gateway for extensive IoT networks.

Wide Coverage Range: Achieves 1 km coverage in cities and 3 km in suburbs with strong anti-jamming.

Robust Network Stability: Multi-gateway standby and node roaming ensure stable connectivity during exceptions.

IP66 Waterproof Rating: Designed for outdoor use with high sensitivity and low power consumption.

Flexible Configuration: Wifi-based configuration management for convenient and reliable system maintenance.

Comprehensive Interfaces: Features Ethernet, GPS, 4G, and multiple RF antenna interfaces for versatility.

Power Failure Alarm: Built-in support for power failure alarms to enhance security and monitoring.

Free Software Upgrades: Regular software updates and free upgrades provided throughout the product lifecycle.

Company profile

Wuhan Timewave Iot Technology Co., Ltd

Hubei, China

CertifiedBusiness Type: Manufacturer/Factory & Trading Company CertifiedR&D Capacity: ODM Service Available & OEM Service AvailableExport Year: 2023-01-01 CertifiedNearest Port: Shanghai Port, Wuhan PortAverage Response Time: ≤5.28h CertifiedTerms of Payment: LC, T/T, D/P, etc.

AI-Powered supplier vetting

SummaryWuhan Timewave IoT Technology Co., Ltd. is a China-based limited company established in 2017, with 27 employees and headquarters in Jiangxia District, Wuhan. The supplier focuses on energy IoT, LoRaWAN-based energy supervision platforms, metering communication equipment, software systems, terminal hardware, and related project and operational services. Evidence indicates one production line, a 2,000 m² manufacturing plant, fewer than five quality-control staff, and seven years of R&D-engineer experience. It reports domestic and selected overseas markets, with exports accounting for 21%–30% of sales and stated lead times of 2–3 months. The available information supports its technical and solution-oriented positioning, but does not sufficiently establish formal certifications, financial strength, customization performance, after-sales execution, or customer cases.

Supplier typeThe supplier is identified as Wuhan Timewave IoT Technology Co., Ltd., a Chinese limited company established in 2017 with 27 employees. Its business classification is reported as a trade company, while its listed products and activities include terminal hardware, meters, software platforms, systems, and solutions, indicating a combined trading and solution-provider profile.

After-Sales capabilityThe supplier states that it provides one-stop services including project construction and daily operation and maintenance management for metering communication equipment and software platforms. This supports the existence of an intended service offering, but there is no evidence on service staffing, response times, geographic coverage, or performance outcomes.

R&D capabilityThe supplier describes itself as a high-tech enterprise using LoRaWAN core technology for energy supervision platforms and offers cloud platforms, management systems, middleware, terminal hardware, and solutions. Seven years of R&D-engineer experience is also reported, providing explicit evidence of technical development activity.

Production capacityThe supplier reports a 2,000 m² manufacturing plant, one production line, fewer than five quality-control staff, and annual production output stated in the source. These facts demonstrate an operating manufacturing setup, but the single-line structure and small quality-control team indicate limited disclosed scale compared with larger manufacturers.

Product Q&A

Q:What is the warranty period for the G500 gateway?

We provide a free repair or replacement warranty for 18 months from the date of delivery, provided the manufacturer's lead seal is intact and installation specifications are followed.

Q:How many nodes can a single G500 gateway support?

A single G500 gateway can support up to 1000 node accesses, making it suitable for large-scale IoT applications.

Q:What is the coverage radius of the G500 gateway?

The G500 gateway can achieve a wide coverage of 1 km in urban areas and up to 3 km in suburban areas.

Q:Is the G500 gateway suitable for outdoor installation?

Yes, it features an IP66 protection grade, making it resistant to dust and water, suitable for outdoor thunderstorm weather and harsh environments.

Q:What communication protocols does the G500 support?

The G500 is based on the LoRaWAN protocol and supports RS485 and Cat. 1 communication methods for versatile IoT connectivity.