What is Titan's after-sales service like?

Titan has a professional sales and after-service team. We provide life-long after-sales support and try our best to offer good service for every customer.

Compact TITAN China Micro Mini Excavator for Efficient Digging

Name: Compact TITAN China Micro Mini Excavator for Efficient Digging
Brand: Weihai Titan Heavy Machinery Co., Ltd.
SKU: 1949405132

Shandong, ChinaWeihai Titan Heavy Machinery Co., Ltd.

US$4,400.00

1-2 Pieces

US$4,300.00

3-7 Pieces

US$4,200.00

8-11 Pieces

US$3,900.00

12-19 Pieces

US$3,600.00

20+ Pieces

Product profile

Customization

Available

After-sales Service

24Hours online service

Warranty

1year warranty

Model NO.

TL12E

Type

Crawler Excavator

Usage

Mining Excavator

Bucket

Grab Shovel

Transmission

Hydraulic Transmission

Drive Type

Electric Drive

Bucket Capacity

0.5~1.0m³

Size

Small-Scale

Certification

CE, ISO9001: 2000

Condition

New

Operating Weight

1200kg

Digging Bucket Capacity

0.03cbm

Digging Bucket Width

400mm

Engine

Laidong LD380

Rated Power

26hp

Track length

1200mm

Digging heigh

2590mm

Digging depth

1800mm

Unloading height

1850mm

Ground clearance

380mm

Vertical excavation depth

1400mm

Ground excavation radius

2500mm

Chassis width

1100mm

Bulldozer lift height

120mm

Height of the whole car

2150mm

Transport Package

Nude in Container

Specification

2200*940*2150mm

Trademark

TITAN

Origin

China

Production Capacity

2000/Year

Key features

11 Years Manufacturing Experience: Titan is an experienced loader manufacturer with over 11 years in the industry.

Premium Quality Certification: Products are tested and granted CE, BV, SGS, ROPS, FOPS, and ISO9001:2008 certificates.

Customer-Focused Service: Titan team provides replies within 5 minutes and offers life-long after-sales support.

Fair Pricing Strategy: Machines are sold at fair prices with maximum profit left to customers due to efficient sourcing.

Secure Transport Packaging: Professional packaging team ensures safe and secure transport without any damage to the machine.

Comprehensive Warranty: Offers one year and one month warranty with life-long after-sales service and wearing parts proposal.

Company profile

Weihai Titan Heavy Machinery Co., Ltd.

Shandong, China

Business Type: Manufacturer/FactoryExport Year: 2019-01-01Nearest Port: Qingdao portAverage Response Time: ≤8.09hTerms of Payment: LC, T/T, PayPal, etc.International Commercial Terms(Incoterms): FOB, CFR, CIF

AI-Powered supplier vetting

SummaryWeihai Titan Heavy Machinery Co., Ltd. is a China-based manufacturer/factory established in 2018, producing wheel loaders, excavators, forklifts and related equipment under the Titan brand. It reports five production lines, 41–50 quality-control staff, annual wheel-loader output of 500 units, and ISO-related certifications. Export sales represent 90% of total sales, with exports beginning in 2019 and reaching multiple global regions. The supplier states that it conducts factory testing, provides customer-service support, and accepts OEM/ODM orders. Its R&D capability is evidenced by dedicated engineering experience and investment in advanced machining and cutting equipment, although detailed innovation results are not provided. Financial strength cannot be assessed from the available non-financial information.

Supplier typeThe supplier is explicitly identified as a Manufacturer/Factory and describes itself as a professional manufacturer engaged in R&D, production, sales and service of construction equipment. Its legal form is a limited company based in Shandong, China.

CertificationsThe supplier reports ISO 9000, ISO 9001 and ISO 14064 certifications, and additionally states that it has obtained SGS, ISO and CE certificates. These statements provide explicit evidence of certification holding, although certificate scope and validity details are not supplied.

After-Sales capabilityThe supplier states that it provides sales and service, conducts rigorous factory testing before delivery, maintains a marketing and service network, and has customer-service staff available to discuss requirements. These claims support an after-sales capability, but no detailed service response times, spare-parts system or regional service coverage are provided.

R&D capabilityInnovation-related evidence includes integrated R&D activity, 6–10 years of total R&D-engineer experience, a chief engineer with design and production experience since 2003, and investment in digital-control milling/boring and CNC plasma-cutting machinery. The slices do not provide patents, new-product metrics or documented R&D outcomes.

Production capacityThe supplier reports five production lines, 41–50 quality-control staff and annual production of 500 TITAN wheel loaders, while offering multiple equipment categories including loaders, excavators and forklifts. It also describes factory testing before delivery, providing direct evidence of organized production and quality-control operations.

Customization capabilityThe supplier explicitly welcomes OEM and ODM orders and offers engineering assistance for customer applications. This directly supports customization capability, although the extent of engineering resources and customization limits is not specified.

Product Q&A

Q:Why choose Titan?

Titan is an experienced manufacturer with over 11 years. We offer fair prices, premium quality with reasonable cost, and customer-focused service with replies within 5 minutes. Our products hold CE, BV, SGS, ROPS, FOPS, and ISO9001:2008 certifications.

Q:What is the warranty period?

Titan provides a one year and one month warranty. Additionally, we offer life-long after-sales service and propose ordering wearing parts with the loader for easy maintenance.

Q:What are the delivery terms?

Delivery takes 10-14 days after the down payment is received. Titan has a professional transport packaging team to ensure the machine is transported safely and securely without damage.

Q:What are the payment terms?

The payment term is 30% advance payment and 70% balance by T/T.

Q:What certifications does Titan have?

Titan products are tested and granted CE, BV, SGS, ROPS, FOPS, and ISO9001:2008 certificates. The quality control is strictly verified.