What after-sales support is provided?

Titan offers life-long after-sales service, a professional team, and recommends ordering wearing parts for easy maintenance.

High-Performance Laidong LD385 TITAN Mini Excavator with CE Certification

Name: High-Performance Laidong LD385 TITAN Mini Excavator with CE Certification
Brand: Weihai Titan Heavy Machinery Co., Ltd.
SKU: 1949442712

Shandong, ChinaWeihai Titan Heavy Machinery Co., Ltd.

US$4,500.00

1-2 Pieces

US$4,300.00

3-7 Pieces

US$4,100.00

8-11 Pieces

US$3,900.00

12-19 Pieces

US$3,600.00

20+ Pieces

Product profile

Customization

Available

After-sales Service

24Hours online service

Warranty

1year warranty

Model NO.

TL15E

Type

Crawler Excavator

Usage

Mining Excavator

Bucket

Grab Shovel

Transmission

Hydraulic Transmission

Drive Type

Electric Drive

Bucket Capacity

0.5~1.0m³

Size

Small-Scale

Certification

CE, ISO9001: 2000

Condition

New

Operating Weight

1500kg

Digging Bucket Capacity

0.04cbm

Digging Bucket Width

400mm

Engine

Laidong LD385

Rated Power

38hp

Track length

1370mm

Digging heigh

2820mm

Digging depth

1900mm

Unloading height

2000mm

Ground clearance

380mm

Vertical excavation depth

1320mm

Ground excavation radius

2500mm

Chassis width

1100mm

Bulldozer lift height

325mm

Height of the whole car

2150mm

Transport Package

Nude in Container

Specification

2250*1100*2200mm

Trademark

TITAN

Origin

China

Production Capacity

2000/Year

Key features

Lifetime Warranty Coverage: Provides life-long support with one year and one month warranty included.

CE and ISO Certified: Products tested and granted CE, BV, SGS, ROPS, FOPS, and ISO9001:2008 certificates.

Fast Response Support: 24 hours online service with customer-focused team replying within 5 minutes.

Competitive Pricing: Fair price strategy maximizing profit for customers through efficient sourcing.

Secure Packaging: Professional transport packaging ensures machines arrive safely without damage.

Experienced Manufacturer: Over 11 years of experience in loader and excavator manufacturing.

Company profile

Weihai Titan Heavy Machinery Co., Ltd.

Shandong, China

Business Type: Manufacturer/FactoryExport Year: 2019-01-01 CertifiedNearest Port: Qingdao PortAverage Response Time: ≤6.21h CertifiedTerms of Payment: LC, T/T, D/P, etc. CertifiedInternational Commercial Terms(Incoterms): FOB, CIF, CFR, EXW

AI-Powered supplier vetting

SummaryWeihai Titan Heavy Machinery Co., Ltd. is a China-based manufacturer/factory established in 2018, producing wheel loaders, excavators, forklifts and related equipment under the Titan brand. It reports five production lines, 41–50 quality-control staff, annual wheel-loader output of 500 units, and ISO-related certifications. Export sales represent 90% of total sales, with exports beginning in 2019 and reaching multiple global regions. The supplier states that it conducts factory testing, provides customer-service support, and accepts OEM/ODM orders. Its R&D capability is evidenced by dedicated engineering experience and investment in advanced machining and cutting equipment, although detailed innovation results are not provided. Financial strength cannot be assessed from the available non-financial information.

Supplier typeThe supplier is explicitly identified as a Manufacturer/Factory and describes itself as a professional manufacturer engaged in R&D, production, sales and service of construction equipment. Its legal form is a limited company based in Shandong, China.

CertificationsThe supplier reports ISO 9000, ISO 9001 and ISO 14064 certifications, and additionally states that it has obtained SGS, ISO and CE certificates. These statements provide explicit evidence of certification holding, although certificate scope and validity details are not supplied.

After-Sales capabilityThe supplier states that it provides sales and service, conducts rigorous factory testing before delivery, maintains a marketing and service network, and has customer-service staff available to discuss requirements. These claims support an after-sales capability, but no detailed service response times, spare-parts system or regional service coverage are provided.

R&D capabilityInnovation-related evidence includes integrated R&D activity, 6–10 years of total R&D-engineer experience, a chief engineer with design and production experience since 2003, and investment in digital-control milling/boring and CNC plasma-cutting machinery. The slices do not provide patents, new-product metrics or documented R&D outcomes.

Production capacityThe supplier reports five production lines, 41–50 quality-control staff and annual production of 500 TITAN wheel loaders, while offering multiple equipment categories including loaders, excavators and forklifts. It also describes factory testing before delivery, providing direct evidence of organized production and quality-control operations.

Customization capabilityThe supplier explicitly welcomes OEM and ODM orders and offers engineering assistance for customer applications. This directly supports customization capability, although the extent of engineering resources and customization limits is not specified.

Product Q&A

Q:Why choose Titan excavators?

Titan offers fair pricing, over 11 years of experience, a customer-focused team with 5-minute replies, and premium quality verified by CE, BV, SGS, ROPS, FOPS, and ISO9001:2008.

Q:What is the warranty period?

Titan provides life-long after-sales support and includes a one-year and one-month warranty for the machine.

Q:What are the payment terms?

The standard payment term is 30% advance payment, with the remaining 70% balance paid by T/T.

Q:What is the delivery time?

Delivery takes 10-14 days after the down payment is received, with professional packaging to ensure safe transport.

Q:What certifications does the excavator have?

The excavator is verified with CE, BV, SGS, ROPS, FOPS, and ISO9001:2008 certifications.