SummaryThe supplier, XIAMEN TOB NEW ENERGY TECHNOLOGY CO., LTD., is a Chinese trading company established in 2012, specializing in the wholesale of health food products and machinery. The company has a limited R&D and OEM capability but offers 3D design services and various customization options. It lacks overseas service capabilities and shows no significant participation in trade shows. Financially, the company appears stable with consistent cash flow over the past three years. However, it lacks a structured approach to quality assurance and customer service management.
CertificationsThe supplier holds a CE certification, indicating compliance with health, safety, and environmental protection standards.
After-Sales capabilityThe supplier lacks written procedures for handling customer complaints and corrective actions, indicating weak after-sales capabilities.
Financial creditThe supplier demonstrates consistent financial performance with stable cash flow over the past three years.
R&D capabilityThe supplier does not provide ODM services or R&D with SDK availability, indicating limited innovation capabilities.
Customization capabilityThe supplier offers extensive customization options, including 3D design services and various levels of customization from samples and designs.
Product Q&A
Q:What is the effective rolling width?
A:
The effective rolling width ranges from 110mm to 320mm, suitable for various current collector sizes.
Q:What is the maximum running speed?
A:
The running speed is adjustable from 0 to 20 meters per minute with digital setting and stepless variable speed control.
Q:What are the power supply requirements?
A:
The machine requires 3PH 380V, 50HZ power supply with a total power of 30KW plus a 10% safety factor.
Q:What is the warranty period?
A:
We provide a 1-year warranty for the machine, covering after-sales service and support.
Q:What is the lead time for delivery?
A:
Peak season lead time is one month, while off-season lead time is within 15 workdays.
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