SummaryThe supplier, XIAMEN TOB NEW ENERGY TECHNOLOGY CO., LTD., is a Chinese trading company established in 2012, specializing in the wholesale of health food products and machinery. The company has a limited R&D and OEM capability but offers 3D design services and various customization options. It lacks overseas service capabilities and shows no significant participation in trade shows. Financially, the company appears stable with consistent cash flow over the past three years. However, it lacks a structured approach to quality assurance and customer service management.
CertificationsThe supplier holds a CE certification, indicating compliance with health, safety, and environmental protection standards.
After-Sales capabilityThe supplier lacks written procedures for handling customer complaints and corrective actions, indicating weak after-sales capabilities.
Financial creditThe supplier demonstrates consistent financial performance with stable cash flow over the past three years.
R&D capabilityThe supplier does not provide ODM services or R&D with SDK availability, indicating limited innovation capabilities.
Customization capabilityThe supplier offers extensive customization options, including 3D design services and various levels of customization from samples and designs.
Product Q&A
Q:What is the warranty period?
A:
It comes with a one-year limited manufacture warranty and lifetime support.
Q:Can the voltage be customized?
A:
Yes, the source voltage is selectable between 110V/AC and 220V/AC +/-10%.
Q:What is the inner box material?
A:
The inner box is made of 304 stainless steel for durability and corrosion resistance.
Q:What is the lead time for orders?
A:
Peak season lead time is one month, while off-season lead time is within 15 workdays.
Q:Is this oven suitable for lithium battery production?
A:
Yes, it is designed for lithium battery materials, electrodes, and battery core vacuum drying.
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