What is the lead time for orders?

The average lead time is 1 month during the off-season and 1-3 months during the peak season.

Is spare parts support available?

Yes, common accessories are sent out on the same day, and we can help establish customer parts warehouses based on equipment needs.

China OEM Manufacturer of Reach Stacker

Name: China OEM Manufacturer of Reach Stacker
Brand: Hunan Tona Machinery Technology Co., LTD
SKU: 2121530865

Hunan, ChinaHunan Tona Machinery Technology Co., LTD

Negotiable

1 Piece

Product profile

Customization

Available

After-sales Service

Provide Free Technical Telephone Guidance 24 Hours

Warranty

1year

Model NO.

Reach Stacker

Type

Gantry Stacker & Reclaimer

Customize

Yes

Can Be Labeled

Yes

Transport Package

Customization

Specification

customization

Trademark

TONA

Origin

Changsha

HS Code

8426419000

Production Capacity

100

Key features

24/7 Technical Support: Free technical telephone guidance available 24 hours a day with 30-minute countermeasures.

Fast On-Site Response: Professional technical personnel arrive at the customer's site within 24 hours for fault resolution.

Comprehensive Warranty: 1-year warranty coverage for the reach stacker equipment.

Proactive Maintenance: Regular active and preventive inspections with standard filing, monthly, and quarterly checks.

Customization Available: Accepts customization with a lead time of 1 to 3 months depending on specific requirements.

Quick Spare Parts: Common accessories sent out on the same day; customer parts warehouses can be established.

Flexible Shipping: Accepts FOB, CIF, or factory pick-up; shipments accepted in China to designated places.

Multiple Payment Options: Supports LC, T/T, D/P, Western Union, and Bank of China for payment terms.

Company profile

Hunan Tona Machinery Technology Co., LTD

Hunan, China

Business Type: Manufacturer/FactoryExport Year: 2019-12-01Nearest Port: Shanghai, GuangzhouAverage Response Time: ≤1.94hTerms of Payment: LC, T/T, D/P, etc.International Commercial Terms(Incoterms): FOB, CFR, Others, EXW, CIF

AI-Powered supplier vetting

SummaryThe supplier operates in photovoltaic equipment, electronic and mechanical equipment, components, instruments, maintenance, and related manufacturing and research activities. It reports one production line and listed annual outputs of 200 units each for container tipping cranes, container flip forklifts, container flip spreaders, and reach stackers, plus 500 customized units. It supports minor, full, and flexible customization and has an available SDK. Quality assurance, complaint handling, and corrective/preventive-action procedures are documented and followed. However, it has no valid manufacturing-capacity contract with related subcontractors, no overseas warehouse, showroom, agent, or branch, and no stated overseas service countries. Financial credibility cannot be established because the supplied financial fields show zero operating revenue, cost, gross profit, and operating profit for the referenced year, without sufficient context to interpret the figures. No certifications or customer cases are...

Supplier typeThe supplier is engaged in sales, manufacturing, maintenance, and research and development involving photovoltaic, electronic, mechanical, and electromechanical equipment. Its listed products include container-handling equipment and non-standard customized products, indicating an equipment manufacturer and related solution provider.

After-Sales capabilityThe supplier has written and followed procedures for complaint handling and corrective/preventive actions, provides quality assurance, and reports in-stock capability. However, it has no overseas warehouse, showroom, agents, branches, or overseas service countries, which limits documented international service coverage.

R&D capabilityThe supplier reports mechanical equipment research and development and an available SDK. These are explicit indicators of technical development capability, although no innovation results, patents, or development scale are provided.

Production capacityThe supplier reports one production line and specified annual outputs of 200 units each for four container-handling product categories plus 500 customized units, as well as in-stock capability. Production controls have gaps: there is no valid manufacturing-capacity contract with related subcontractors, no continuous quantity reconciliation, and no outsourcing SOP.

Customization capabilityThe supplier explicitly offers minor customization, full customization, and flexible customization, and reports 500 units of non-standard customization in its output information. This directly supports broad customization capability.

Product Q&A

Q:What is the warranty period for the reach stacker?

We provide a 1-year warranty for our reach stacker equipment.

Q:How is after-sales service provided?

We offer free technical telephone guidance 24 hours a day, with countermeasures within half an hour and on-site personnel arriving within 24 hours if needed.

Q:Can the product be customized?

Yes, we accept customization. The customization time is approximately 1 to 3 months, and specific details can be discussed with the business manager.

Q:What are the payment terms?

Payment methods include LC, T/T, D/P, Western Union, and Bank of China.

Q:What are the shipping terms?

We accept FOB, CIF, or factory pick-up. Shipments are accepted in China and can be sent to designated places.

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China OEM Manufacturer of Reach Stacker