What is the average lead time for orders?

The average lead time is one month during the off-season and 1-3 months during the peak season.

What maintenance support is provided?

We provide standardized customer operation training, equipment maintenance training, and regular preventive inspections with monthly and quarterly checks.

Unloading, Picking

Name: Forklift Horizontal Handling, Stacking/Picking, Loading/Unloading, Picking
Brand: Hunan Tona Machinery Technology Co., LTD
SKU: 2135402675

Hunan, ChinaHunan Tona Machinery Technology Co., LTD

Negotiable

1 Piece

Product profile

Customization

Available

After-sales Service

Provide Free Technical Telephone Guidance 24 Hours

Warranty

1year

Type

Bridge Stacker & Reclaimer

Power

Diesel Engine

Fuel

Diesel

Transport Package

Customization

Specification

customization

Trademark

TONA

Origin

Changsha

HS Code

8427201000

Production Capacity

100

Key features

24/7 Technical Support: Free telephone guidance available 24 hours with countermeasures within 30 minutes.

Rapid On-site Response: Professional technical personnel arrive at customer site within 24 hours for fault resolution.

1-Year Warranty: Comprehensive 1-year warranty coverage for the bridge stacker and reclaimer equipment.

Customization Available: Accepts customization with a lead time of approximately 1 to 3 months.

Diesel Power Options: Powered by diesel engine with diesel fuel, suitable for heavy-duty operations.

Proactive Maintenance: Regular preventive inspections with monthly and quarterly checks and standard filing.

Company profile

Hunan Tona Machinery Technology Co., LTD

Hunan, China

Business Type: Manufacturer/FactoryExport Year: 2019-12-01Nearest Port: Shanghai, GuangzhouAverage Response Time: ≤1.74hTerms of Payment: LC, T/T, D/P, etc.International Commercial Terms(Incoterms): FOB, CFR, Others, EXW, CIF

AI-Powered supplier vetting

SummaryThe supplier operates in photovoltaic equipment, electronic and mechanical equipment, components, instruments, maintenance, and related manufacturing and research activities. It reports one production line and listed annual outputs of 200 units each for container tipping cranes, container flip forklifts, container flip spreaders, and reach stackers, plus 500 customized units. It supports minor, full, and flexible customization and has an available SDK. Quality assurance, complaint handling, and corrective/preventive-action procedures are documented and followed. However, it has no valid manufacturing-capacity contract with related subcontractors, no overseas warehouse, showroom, agent, or branch, and no stated overseas service countries. Financial credibility cannot be established because the supplied financial fields show zero operating revenue, cost, gross profit, and operating profit for the referenced year, without sufficient context to interpret the figures. No certifications or customer cases are...

Supplier typeThe supplier is engaged in sales, manufacturing, maintenance, and research and development involving photovoltaic, electronic, mechanical, and electromechanical equipment. Its listed products include container-handling equipment and non-standard customized products, indicating an equipment manufacturer and related solution provider.

After-Sales capabilityThe supplier has written and followed procedures for complaint handling and corrective/preventive actions, provides quality assurance, and reports in-stock capability. However, it has no overseas warehouse, showroom, agents, branches, or overseas service countries, which limits documented international service coverage.

R&D capabilityThe supplier reports mechanical equipment research and development and an available SDK. These are explicit indicators of technical development capability, although no innovation results, patents, or development scale are provided.

Production capacityThe supplier reports one production line and specified annual outputs of 200 units each for four container-handling product categories plus 500 customized units, as well as in-stock capability. Production controls have gaps: there is no valid manufacturing-capacity contract with related subcontractors, no continuous quantity reconciliation, and no outsourcing SOP.

Customization capabilityThe supplier explicitly offers minor customization, full customization, and flexible customization, and reports 500 units of non-standard customization in its output information. This directly supports broad customization capability.

Product Q&A

Q:What is the warranty period for the equipment?

We provide a 1-year warranty for our bridge stacker and reclaimer equipment.

Q:How is after-sales service provided?

We offer free technical telephone guidance 24 hours a day, with countermeasures within half an hour and on-site personnel arriving within 24 hours if needed.

Q:What are the payment methods supported?

Payment methods include LC, T/T, D/P, Western Union, and Bank of China.

Q:Can the product be customized?

Yes, we accept customization. The customization time is about 1 month to 3 months, and you can contact the business manager for specific information.

Q:What are the shipping and delivery terms?

We accept FOB, CIF, EXW, and CFR terms. Shipment is accepted in China, and we support factory pick-up or shipping to designated places.