CertifiedBusiness Type: Manufacturer/Factory & Trading Company CertifiedCustomization Options: Customization from Samples, Customization from Designs, etc. CertifiedExport Year: 19 Years CertifiedNearest Port: Shanghai PortAverage Response Time: ≤6.44h CertifiedTerms of Payment: T/T, LC
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SummarySuzhou Tophung Machine Equipment Co., Ltd., established in 2007 in Jiangsu, China, is a combined limited company engaged in the development of scientific testing equipment. The company holds various certifications, including ISO9001:2015 and EU CE Certification. It has a strong after-sales service, offering a one-year warranty and lifetime maintenance with overseas training available. The company is innovative, with 32 authorized patents and a focus on R&D. With a production capability of over 1,300 units per year, it exports 11% to 20% of its sales. The company also offers customization and is committed to quality management.
Supplier typeSuzhou Tophung Machine Equipment Co., Ltd. is a combined limited company based in Jiangsu, China.
CertificationsThe supplier holds ISO9001:2015 certification, EU CE Certification, and a CMC manufacturing license.
After-Sales capabilityThe company provides a one-year warranty, lifetime maintenance, and technical support, including overseas training and remote consultations.
R&D capabilityThe company has obtained 32 various authorized patents and focuses on R&D of scientific testing equipment.
Production capacityAnnual production includes 600 universal testing machines and 100 wire and cable fatigue testing machines, with a total output valued between US$2.5 million to US$5 million.
Customization capabilityThe supplier offers services to meet customer requests, including customized invoicing and payment terms.
Product Q&A
Q:Are your company a trading one or a factory?
A:
We are an integration of both factory and trade entity, boasting over 12 years of expertise in the test equipment field and 6 years of export experience.
Q:After an order is placed, when to deliver?
A:
Typically within 10-25 days, but with inventory, shipment can be expedited to as few as 3 days. Please note, our production lead times depend on specific items and quantities.
Q:What about the warranty with after-sales services?
A:
Our testing machine is backed by a 12-month guarantee from HAIDA, and we offer complimentary repair services for controller issues, even those resulting from external sources. Post-warranty, our exceptional after-sales service team stands ready to provide unparalleled technical support. We address challenges and resolve complaints with utmost professionalism and remarkable efficiency.
Q:What about the product's services and quality?
A:
Every piece of our equipment is subjected to an exhaustive 100% quality inspection and testing before it makes its journey to you. To ensure a flawless user experience, we offer comprehensive video training covering every aspect of installation and operation. If needed, our skilled engineers are available to train your team directly at your location. Our products, celebrated for their exceptional quality and reliability, enjoy the trust and recognition of users worldwide.
Q:Can your products be customized?
A:
Absolutely! Our ingeniously designed products offer unmatched flexibility, allowing for precise customization to meet your unique specifications. Enjoy a smooth personalization experience that aligns seamlessly with your specific requirements.
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