Business Type: Manufacturer/Factory, Trading CompanyExport Year: 2009-06-01Nearest Port: Shanghai, QingdaoAverage Response Time: ≤2.03hTerms of Payment: LC, T/T, Western UnionInternational Commercial Terms(Incoterms): FOB, EXW, CFR, CIF
AI-Powered supplier vetting
SummaryHefei Topwell Machinery Co., Ltd. is a limited Chinese company functioning both as a trading company and manufacturer. It primarily deals in car wash machines but offers a diverse product range. The company lacks in R&D capabilities and has no established procedures for customer service or quality control. Financial data shows consistent capacity over the past three years. It holds CE certification but lacks an environmental impact assessment and fire drill practices. The company does not engage in offshore operations and has no in-stock, overseas warehouse, or showroom capabilities.
Supplier typeHefei Topwell Machinery Co., Ltd. is a trading company and manufacturer, registered as a Limited Company in China, with no affiliations to larger company groups.
CertificationsThe supplier holds a CE certification, indicating compliance with EU health, safety, and environmental protection standards.
After-Sales capabilityThe supplier lacks written procedures or records for corrective and preventive actions and handling customer complaints, indicating a deficiency in after-sales service capability.
Financial creditThe company shows financial capacity with consistent figures over the past three years, indicating stable financial credibility.
R&D capabilityThe supplier has no available SDK and lacks R&D capabilities, showing a deficiency in innovation capability.
Production capacityThe supplier lacks in-stock service capacity and overseas warehouse capabilities, implying limitations in production and distribution capabilities.
Product Q&A
Q:How to solve the installation problem?
A:
Normally, 1-2 engineers are sent for 10 days of installation, with customer covering visa, tickets, accommodation, and 100 USD/day allowance. Due to virus restrictions, online guidance and detailed drawings are provided instead, requiring on-site mechanical/electrical engineers. Equipment is pre-tested in the factory.
Q:How long is the machine warranty?
A:
Brush car washes have a 2-year warranty, while touchless car washes have a 3-year warranty. Topwell covers accessory costs, but the customer pays international freight.
Q:How long is the lead time?
A:
Tunnel type takes 40-45 days, Rollover 20 days, Touchless 10 days, Wheel washing 5 days, and Bus/Truck washing 30-35 days. Non-standard voltage adds 10-15 days.
Q:What about the payment term?
A:
T/T in advance or L/C at sight can be negotiated.
Q:What are the advantages of Topwell compared with other car washing machine brands?
A:
Topwell offers brand leadership, professional expertise since 1992, geographical proximity to the factory for inspections, and 24h online service support.
Send Inquiry
*To:Hefei Topwell Machinery Co., Ltd.
*Content:
0/4000
Supplier replies will be sent to your registered email