How is after-sales support provided?

We set up a dedicated group for each customer including sales and technicians. Customers send photos/videos of issues, and we provide immediate troubleshooting guidance and solutions.

Is the equipment difficult to maintain?

No, it is simple to maintain. The manual provides detailed instructions (e.g., oiling chains, cleaning sensors). The touch screen records alarms, and technicians guide operators through step-by-step fixes.

What if a part breaks during operation?

The operator can manually turn off the faulty function on the touch screen without affecting other operations. The broken part can be replaced during off-hours.

Leading Fully Auto Car Wash Machine Supplier in China

Name: Leading Fully Auto Car Wash Machine Supplier in China
Brand: Hefei Topwell Machinery Co., Ltd.
SKU: 1918517391

Anhui, ChinaHefei Topwell Machinery Co., Ltd.

US$39,500.00

1 Set

Product profile

Customization

Available

After-sales Service

Life Time Online Support

Warranty

2 Years

Model NO.

TX380

Type

Tunnel

Application

Automotive Beauty Shop

Fuel

Electric

Cleaning Process

Cold Water Cleaning

Certification

Feature

Sudsing / Foaming

Function

Micro High Pressure Water Cleaning

Material

Galvanized Steel

Condition

New

Main Market

Eastern Asia

Dryer Quantity

4, 6, 7 and More

Brush Quantity

7, 9, 11 and More

Chemical Spray

Foam and Wax

Body Brush Material

EVA Foam Material

Wheel Brushes

Italy Favagrossa

Car Wash Capacity

50-60 Cars Per Hour

Undercarriage Clean

Supported

HP Water

Supported

Remote Control

Supported

Transport Package

Iron Pallet

Trademark

TOPWELL

Origin

China

HS Code

8424899990

Production Capacity

800/Sets Per Year

Key features

High Efficiency Output: Washes 50-60 vehicles per hour, suitable for shops with daily capacity over 300 cars.

Durable Galvanized Body: Whole machine is galvanized with DuPont baking paint for superior corrosion resistance.

Advanced Safety System: Features real-time fault self-detection, shielding, and high-strength chains twice that of competitors.

Premium Brush Material: Uses EVA foam material brushes that do not stick sand, protecting car paint for 900,000 washes.

Customizable Configuration: Offers 5 standard models with customizable brush counts (7-11+), dryer quantity, and chemical spray.

Smart Touch Control: 10-inch high-brightness touch screen supports multiple languages and manual operation control.

Powerful Cleaning System: Equipped with 5.5KW HP pump, 14 nozzles at 50kg/cm2 pressure, and undercarriage spray.

Quiet Air Drying: New Q-type dryer with non-metallic casing reduces noise and increases ventilation by 70%.

Company profile

Hefei Topwell Machinery Co., Ltd.

Anhui, China

Business Type: Manufacturer/Factory, Trading CompanyExport Year: 2009-06-01Nearest Port: Shanghai, QingdaoAverage Response Time: ≤2.13hTerms of Payment: LC, T/T, Western UnionInternational Commercial Terms(Incoterms): FOB, EXW, CFR, CIF

AI-Powered supplier vetting

SummaryHefei Topwell Machinery Co., Ltd. is a China-based limited company identified as both a trading company and manufacturer/factory, with two employees and car wash machines as its primary offered product. It reports CE certification, but the evidence does not specify the certified product or certificate validity. Quality-system evidence is weak: no written corrective-action or complaint-handling procedures, unknown quality assurance and traceability status, and no quality-control testing equipment reported. The supplier has no stated in-stock capacity, overseas warehouse, or overseas showroom, and its outsourcing procedures and manufacturing contracts are unknown. Its R&D information explicitly states that no SDK is available. Financial records are referenced by year but contain no performance figures, so financial credibility cannot be assessed. No customer cases are provided.

Supplier typeThe supplier is identified as a limited company and is described across the records as a trading company, manufacturer/factory, and trading company. It offers car wash machines as its primary product, while its stated business scope also covers machinery, electrical and electronic products, automobiles and spare parts, and medical-related products.

CertificationsThe supplier reports CE certification. However, the provided information does not identify the certified product, certificate number, issuing body, or validity period, so the certification evidence is limited to the stated holding.

After-Sales capabilityThe supplier has no written procedures or records for handling customer complaints, and no written corrective and preventive action mechanism. It also reports no in-stock service capacity, no overseas warehouse, and no overseas showroom, indicating limited documented service infrastructure.

R&D capabilityThe stated business scope includes research and development of motors and their control systems, but the supplier explicitly reports no available SDK. The evidence therefore shows an R&D-related scope but does not establish effective product-development or integration capability.

Production capacityThe supplier is labeled both trading company and manufacturer/factory, and car wash machines are its primary product. Nevertheless, it reports zero quality-control test equipment, no in-stock capacity, and unknown outsourcing procedures and manufacturing contracts, so demonstrated production capability is inadequate.

Product Q&A

Q:How is installation handled?

We send 1-2 engineers for on-site installation and debugging, taking about 10 days. Customers cover visa, airfare, accommodation, and a $100/day allowance. If travel is restricted, we provide detailed drawings and online guidance for local engineers.

Q:What is the warranty period?

Brush-type car washes are guaranteed for 2 years after delivery; touchless car washes are guaranteed for 3 years. During the warranty, we cover accessory costs, while the customer pays international freight.

Q:What are the lead times for different models?

Tunnel type: 40-45 working days; Rollover type: 20 days; Touchless type: 10 days; Wheel washer: 5 days; Bus/Truck washer: 30-35 days. Non-standard voltages add 10-15 days.

Q:What are the payment terms?

Payment terms can be negotiated as T/T in advance or L/C at sight.

Q:Can the machine connect to a payment system?

Yes. We can leave signal wires in advance to connect with payment machines supporting coins, banknotes, or credit cards. We provide experienced guidance for this integration.