Question 1

1. What is the lead time for samples and bulk orders?

Accepted Answer

The sample lead time is around 20 days after order confirmation. For bulk orders, the production time is usually 30-40 days, depending on order quantity, customization requirements and production schedule.

Question 2

2. Do you support product customization?

Accepted Answer

Yes, we provide OEM and ODM services. Customers can customize the size, color, material, structure and logo according to their market requirements.

Question 3

3. What is the minimum order quantity (MOQ)?

Accepted Answer

The MOQ depends on the product size, design and customization requirements. Normally, the MOQ is around 200-500 pieces. For customized projects, we can discuss the quantity according to specific requirements.

Question 4

4. What shipping methods and ports are available?

Accepted Answer

We can arrange shipment by sea, air or express according to customer requirements. The main export ports are Guangzhou Port and Shenzhen Port.

Question 5

5. What trade terms do you accept?

Accepted Answer

We support various international trade terms, including EXW, FOB, CIF and DDP. Customers can choose the most suitable shipping solution according to their business needs.

Question 6

6.Can you customize the product according to different cabinet sizes?

Accepted Answer

Yes. We can adjust the product dimensions and structure according to different cabinet spaces and installation requirements, providing customized solutions for kitchen projects.

Question 7

7.Can you provide customized packaging and branding service?

Accepted Answer

Yes, we support customized packaging solutions, including customer logo printing, labels and other branding requirements according to order quantity.

Question 8

8. How do you control product quality before shipment?

Accepted Answer

We conduct quality inspections during production and before shipment, including material checking, assembly inspection, functional testing and appearance inspection to ensure every product meets customer requirements.

Question 9

9. What payment methods do you accept?

Accepted Answer

We accept common international payment methods, such as T/T (bank transfer).

Question 10

10. What if I want to inspect the product but cannot visit your factory in person?

Accepted Answer

No problem. We can arrange a live video inspection to show the product, production process and details remotely. We also accept third-party inspection arranged by the customer before shipment.

Product profile

Material

Type

Usage

Model NO.

Customized

Color

Feature

Customized Service

Classification Label

Appearance and Style

Product Name

Waterproof Rating

Transport Package

Specification

Trademark

Origin

Key features

Company profile

About Our Factory & Business Background

Our Production Capability & Technical Expertise

Product Q&A

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